Dubai Electricity and Water Authority (DEWA) facilitates the residents with power and water supply services. DEWA launched a mobile application to ease the process for customers related to electricity and water services in Dubai. Whether you want to create a DEWA account or access electricity and water usage and pay bills, the DEWA app is a one-stop solution for all.
Here’s a complete list of features and services that a DEWA customer can avail of on the mobile app in real-time.
Services and Features of DEWA Application
DEWA contributes to making Dubai the smartest city in the world with a user-friendly mobile application that serves millions of electricity and water consumers in the Emirate. The multilingual (Arabic or English) feature and easy-to-use interface make DEWA app easy to use and save time.
The DEWA app was launched in 2012. However, its features have evolved over the years. Following are some of the latest updates in the DEWA application:
- New dashboard design
- iOS 11 support
- 3D Touch support on iPhone 6s and 6s plus
- Touch ID login
- Multitasking-split view-on iPad
- Easy registration process
- Improved accounts experience
- Enhanced security standards
From opening a DEWA account to the disconnection and paying bills, one can avail many services from the DEWA application. Let’s go through the services that one can avail from the DEWA app conveniently:
MANAGE AND UPDATE PERSONAL INFORMATION
You can update your name, address and contact information easily via DEWA mobile application. Moreover, if you have bought or plan to buy a house in Dubai, you can change the landlord information through this mobile application. Furthermore, if you are a DEWA consumer, you can update your property type from residential to commercial or vice versa alongside other information.
BILL AND SERVICE PAYMENTS
Customers can pay DEWA bills conveniently through the mobile application. Alongside, the EasyPay option allows paying for DEWA services such as EV green charger bills and paying your friends’ bills. Moreover, Tayseer’s service allows DEWA consumers to pay bills of multiple accounts by entering a reference number.
That said, you can register for green bills through the DEWA smart application. Users can receive green bills via email or view them on the mobile app.
ACTIVATE OR DEACTIVATE CONNECTIONS
The mobile application allows you to activate or deactivate a DEWA account when you buy or rent an apartment in Dubai. Besides, you can request technical assistance on electric and water connections through this application.
EV CHARGING COMMUNITY
DEWA has established a network of charging stations in Dubai. DEWA consumers can benefit from these EV charging stations by registering and paying through the mobile application. Besides, you can find the location of the DEWA charging stations from the mobile app.
MANAGING CONSUMPTION
If the consumers notice an unexpected increase in the bill, they can verify it from the DEWA mobile app. Moreover, the DEWA application allows users to make choices that save power and water consumption. That said, this feature alerts the users of the high water and electricity consumption.
You can activate Away Mode to receive alerts for any unusual electricity or water consumption when you are not at home. Moreover, you can request a comparison of usage with your neighborhood to learn about smart living.
BUILDING OR DEMOLITION NOC
Property builders and developers can apply for a no objection certificate (NOC) to build or demolish a property. Besides, builders can track their requests and calculate the connection cost beforehand.
DEWA STORE
The mobile application also features a DEWA store. That said, the store enables discounted offers for DEWA consumers. Whether it is insurance, healthcare, shopping, or services from home moving companies in Dubai, the DEWA store covers it at a discounted price.
This was all about the DEWA mobile application that provides multiple services. The user-friendly application eases the process for Dubai residents. Therefore, when you buy or rent a house in Dubai, DEWA mobile application will ease the electricity and water connection services.
Stay tuned to the UAE’s leading property blog to learn about smart initiatives taken by the authorities in the Emirates.
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