The Sharjah Electricity and Water Authority (SEWA) oversees the provision of water, electricity and gas in the emirate. The authority offers a host of relevant services and prompt assistance to the residents. SEWA also has many branches throughout the city to facilitate the customers and provide them with timely feedback.
Here are the details of the different SEWA offices in Sharjah.
List of Sharjah Electricity, Gas and Water Authority Offices
SEWA in Sharjah facilitates the customers with several services. The authority ensures the distribution of utilities in commercial, industrial and residential properties in the city. It also has a digital platform called the SEWA mobile app which has several features such as bill inquiry and online payment.
Moreover, there are several SEWA customer service offices in Sharjah. The residents can visit these branches to resolve queries or complaints or raise concerns about the authority’s services.
Here is a complete list of the SEWA offices in Sharjah.
Head Office
The main office of SEWA is centrally located in Al Khan. Whether it is getting a SEWA connection in Sharjah or a utility query, you can visit this office for professional assistance. Here are its details.
- Location: Al Khan, Government Departments Complex, Sharjah
- Contact: +971 600 566665
- Timings: Monday to Thursday (7:30 AM to 3:30 PM), (Ramadan 9:00 AM to 2:30 PM).
Follow Up Department (Customer Services)
Among SEWA offices in Sharjah, there is a separate department for customer complaints and responses. This office is open for customers six days a week.
- Location: Halwan, next to Sharjah Cooperative Society, Sharjah
- Contact: +971 600 566665
- Timings: Monday to Thursday (7:30 AM to 3:30 PM), Sunday (8:00 AM to 1:00 PM)
Al Jazat Customer Service Centre
SEWA has an office in the residential community of Al Jazat. Those residing here can visit it conveniently when buying or renting a property in Sharjah.
- Location: Near Al Shaab Village, the former premises of the Cooperative Society, Sharjah
- Timings: Monday to Thursday (7:30 AM to 8:30 PM), Ramadan (9:00 AM to 2:30 PM)
Al Majaz Customer Service Centre
There is another customer service centre in Al Majaz. It is a densely populated area with a big host of SEWA consumers.
Location: Near Al Safiya Park, Sharjah
Timings: Monday to Thursday (7:30 AM to 8:30 PM), Sunday (8:00 AM to 1:00 PM)
Industrial Area Customer Service Centre
Industrial Area is also home to one of the SEWA customer service offices in Sharjah.
Location: Opposite to Ramez Mall, Sharjah
Timings: Monday to Thursday (7:30 AM to 8:30 PM), Ramadan (9:00 AM to 2:30 PM)
Halwan Customer Service Centre
The customer happiness centre caters to the needs of residents in and near the Halwan area.
Location: Halwan, next to Sharjah Cooperative Society, Sharjah
Timings: The office is open 24/7 throughout the week for any inquiries, reconnection services or SEWA bill payments.
Customer Service Centre At Sharjah Expo
Sharjah Expo houses a SEWA customer service centre, adding to the residents’ convenience.
Location: Al Taawun area, Ground floor, Sharjah Expo Centre
Timings: Monday to Thursday (7:30 AM to 8:30 PM), Sunday (7:30 AM to 12:30 PM)
Budaniq Customer Service Centre
Budaniq is home to Mega Mall which has an array of retail stores and shops. It also houses a SEWA office.
- Location: Next to Megamall, Budaniq, Sharjah
- Timings: Monday to Thursday (7:30 AM to 8:30 PM), Ramadan (9 AM to 2:30 PM), Customer Care (8:00 AM to 1:00 PM)
Mutual Services Department
Location: Al Rahmaniya, Sharjah
Timings: Monday to Thursday (7:30 AM to 3:30 PM), Ramadan (9:00 AM to 2:30 PM)
Natural Gas Department Call Centre
SEWA also has a separate call centre for gas service. To get a SEWA gas connection in Sharjah or settle any bills, consumers can visit this office.
- Contact: +971 600 566665
- Timings: Monday to Thursday: 7:30 AM to 9:00 AM)
FAQs
What is the difference between Dewa and Sewa?
DEWA is responsible for the electricity and water distribution in Dubai meanwhile SEWA oversees these utilities in Sharjah.
What is the full form of Sewa in Sharjah?
SEWA stands for Sharjah Electricity, Water and Gas Authority.
How do I contact the call centre in Sewa?
Users can contact SEWA at +971 600 566665. Also, for any emergency, they can call 991. It is valid for Sharjah City, Kalba City and Khorfakkan City.
Where can I pay my SEWA bill in Sharjah?
You can pay the bills via different SEWA offices in Sharjah, the SEWA app or the SEWA e-services portal.
Setting up a utility connection is essential when renting or buying a property in Sharjah. In such cases, you can visit any of the aforementioned branches for quick assistance. Moreover, here are some SEWA FAQs which cover all the essentials about the authority.
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