Dubai Electricity and Water Authority (DEWA) is the official utility service provider in the Emirate. DEWA has established autonomous systems to facilitate customers with efficient and easy-to-use services. From connection requests to transferring the account or disconnecting the service, DEWA’s digital platforms ease all the processes.
When it comes to managing multiple electricity and water accounts, DEWA facilitates such consumers with simple and convenient services. Let’s go through the complete details about the ‘DEWA manage collective billing’ service and its procedures.
What is DEWA Collective Billing?
DEWA collective billing is for the organisations and corporate sector with 9 or more electricity and water accounts. Since managing multiple accounts separately can be a hassle, ‘DEWA manage collective billing’ service eases the process.
After consumers apply through the DEWA online procedure, they can view a single invoice for multiple accounts. Let’s go through the procedure of managing DEWA collective billing.
Procedure to Request DEWA Collective Billing
Requesting the ‘DEWA manage collective billing’ service is quite easy through an online procedure. You can request the collective bill through the following steps:
- The consumer needs to apply online by logging into their DEWA account through the website or DEWA application (Android | iOS)
- After logging into the DEWA account, consumers visit the collective billing page and submit the following documents to initiate the request:
- Official Letter
- List of Accounts
- Guarantee Letter (Government Only)
- Users will then receive a notification number that will allow them to track the status of their requests.
- Applicants will receive application status (submission, approval and rejection) via SMS and email.
- Customers can also see the status of their application through the e-services portal by entering their tracking number.
- After the application is approved, the applicant will receive a collective billing account number via email.
DEWA Smart Collection Platform
Apart from the collective billing service by DEWA, the company offers multiple services such as DEWA disconnection or connection, temporary disconnection service in Dubai or creating a new account.
For users with more than one account, DEWA launched a Smart Collection Platform known as Tayseer. This service can be used to pay DEWA bills for your friends and family members in Dubai.
Customers can conveniently pay their multiple-account bills by receiving a reference number. Here’s how one can request a collective billing reference number through Tayseer.
Procedure for Requesting Tayseer Service by DEWA
Alongside DEWA’s collective billing service, the company offers a smart collection platform. Follow these steps to pay your DEWA bills for multiple accounts.
- Log into your existing account or create a new DEWA account.
- From the services tab, select Tayseer.
- Choose any one of the three options:
- Existing accounts
- File upload
- Reference numbers
- When you choose any of the three options, you can add or delete the accounts you are paying for.
- After completing the process, you can generate a new reference number.
Once this process is completed, you can visit any DEWA bill payment location. This was all about managing DEWA collective billing and how this process eases the bill payments for multiple accounts. To learn more about DEWA services, you can read these common DEWA Faqs to find out more details on other services.
Whether you own or rent a house in Dubai or any other type of property, you can manage the bills using the collective billing service.
Stay tuned to the UAE’s leading property blog to learn more about processes and services offered by utility service providers in the Emirates.
