Everything You Need to Know About DEWA Store in Dubai
- DEWA Store Overview
- How to Access DEWA Store
- More About DEWA Store Offers
- How to Cancel Offers
- DEWA Store Services
- FAQs
Living in Dubai is a rewarding experience in many ways. For instance, the city offers robust infrastructure, top-notch facilities and a variety of facilitated urban experiences. The emirate’s leading authorities and government-back utility service providers, such as DEWA offer various conveniences to their customers. For instance, the utility service provider has an initiative called the DEWA Store in Dubai. The platform is designed to facilitate the customers by offering them exclusive offers on various retail and lifestyle experiences. Let’s find out more about the initiative.
More About DEWA Store in Dubai

An innovative initiative by DEWA, it was launched in 2018. DEWA Store brings exclusive offers and discounts for customers to redeem. However, the availability of offers varies from customer category to category. It is important to note that these customer-exclusive offers can only be redeemed via the DEWA Smart App.
How to Locate Products Available at DEWA Store in Dubai
First of all, you need to access the DEWA Smart App. You will find the store option on the app’s main page after logging in. That said, the DEWA Store is only available online and there are no physical locations. Also, the available offers can only be used once per user. As a result, the listed vendors continue to bring new offers every now and then.
More About Offers and Services Offered by DEWA Store
Accessing DEWA Store services is free for customers. Once a customer subscribes to an offer, it can be tracked later. There is a ‘My Offers’ option available in the DEWA Smart App, where all your subscribed offers are saved. Those who want to cancel an offer may have to comply with the terms and conditions, which vary from vendor to vendor. Also, customers can avail as many DEWA Store offers as they want in a day. There is no limit set on redeeming offers in a day.
How to Cancel a Subscribed Offer

Offer cancellation at the DEWA Store may vary from vendor to vendor. The platform has terms and conditions that facilitate both customers and service partners. However, those facing any issue regarding subscription or cancellation of a particular offer can contact the vendor directly. Similarly, for general queries, the DEWA Store customer care number is 04-3225555.
Services Offered by DEWA Store
Here are the main categories for services offered and items sold at DEWA Store in Dubai.
- Packing and moving services
- Telecom packages
- Home maintenance services
- Furnishing
- Home appliances
- Health and fitness facilities
- Bank offers and instalments
- Insurance services
- Shopping offers
- Travel and hotel services
- Leisure and entertainment
FAQs
Can you pay bills through DEWA online store in Dubai?
Suppose you are wondering how to pay bills through DEWA online store, here’s what you need to know. Customers can pay DEWA bills online via the website or application. Furthermore, the DEWA Store has telecommunication packages, which can further help customers cut down their phone bills.
How to use the DEWA store for digital services?
You need to access the DEWA Smart App to use the DEWA Store for digital services and benefit from its offers.
How to open a DEWA account?
Opening a DEWA account for new residents in Dubai is easy. It can be done online in a few simple steps by providing the necessary details and documents. Similarly, consumers can also open up an account by visiting their respective Real Estate Regulatory Agency (RERA) office. After creating an account, users can proceed with the DEWA online store registration and login.
This was everything to know about the DEWA store in Dubai. Many FAQs about DEWA address important queries and concerns of customers.
Similar to DEWA services, there are many other perks of living in the emirate. If you are also an aspiring settler, pick a property for rent in Dubai, suitable for your budget and requirements. There are plenty of options available.
For more useful updates on investing and living in Dubai, keep reading UAE’s favourite property blog.