A lot of people use public transport for day to day commute in Dubai. It isn’t unusual for passengers to forget their belongings in the metro, bus or taxis they travel in. However, in Dubai, retrieving lost items in public transport is a straightforward process, thanks to the Road and Transport Authority (RTA). The RTA lost and found allows you to claim your missing items easily. This guide covers the requirements, fees and details on how to report to RTA lost and found in Dubai.
Guide to Report to RTA Lost and Found
Irrespective of whether you lost an item on RTA Dubai buses, Dubai Metro, taxi or Dubai Tram, the process to lodge a report remains the same. Here is a step-by-step guide on how to do that:
Find out all the Requirements of Reporting to RTA Lost and found
Make sure you have the following information before starting the reporting process of RTA taxi lost and found:
- Vehicle’s side number
- The plate number of the vehicle
- Pick up and drop off points
- Time
- Fees
- A clear description of the item lost
RTA Lost and Found Reporting Methods
You can go for any of the following fours ways to report items lost on any of the Dubai public transport options:
- Call the RTA Dubai lost and found department at 800-9090
- Visit the Customer Happiness Centres
- Send an email to ASK@rta.ae
- Post on the RTA’s Facebook or Twitter account and waiting for their response
Please note, that there is no fee for reporting to RTA lost and found.
Valid Period to Report a lost item
If you are wondering when you can report the lost items on Dubai’s transportation system, the validity period is seven working days. It is recommended to report the item immediately after you realise you have lost it on any of the modes of public transportation.
Reporting Important Lost Documents to RTA Lost and Found
Given below are the processes to follow if you lose an important document on public transport in Dubai:
RTA Lost and Found Contact
Phone: +971-4-284-4444 | 8009090
Timing: 07:30 am to 02:30 pm everyday
RTA Customer Centres
To report your belongings lost on a means of public transport in Dubai, you can visit any of the following customer happiness centres:
Al Barsha
- Location: General Department of Traffic Bldg, Sheikh Zayed Rd
- Timings: 08:00 am – 05:00 pm | Sun to Thursday
Deira
- Location: Behind Dubai Police General H.Q, Al Quds St, Deira
- Timings: 08:00 am – 05:00 pm | Sun to Thursday
Al Tawar
- Location: Near Dubai Traffic Court, Al Tawar
- Timings: 08:00 am – 07:30 pm, Fri: closed
This is all about how to report to the RTA lost and found if you forget or lose an item on Dubai public transport. It is a simple process to reclaim your missing items. However, if you keep losing items frequently on public transport, maybe it is time to invest in a good used car to drive around the city.
Even though travelling on Dubai’s public transport is quite convenient, many people prefer to have their cars here. Those who are interested in buying their car in Dubai can find second-hand cars for sale in the UAE at affordable rates.
Stay tuned to the UAE’s top auto blog for more information on public transport in the region.
Related Posts
