How to Suggest New Bus Routes to RTA With the S’hail App
The Road and Transport Authority (RTA) is globally acclaimed for its world-class services. The authority’s user-centric initiatives are a key reason for this recognition. Besides user-friendly initiatives, RTA takes feedback and suggestions from the residents and formulates strategies accordingly. A landmark development in this regard is the suggestion of new routes. Available across several channels, S’hail app users can also use this service. We will do a detailed overview of the S’hail app RTA bus route suggestions and see how to use this feature.
Bus Route Suggestion by RTA

The route suggestion service by RTA allows users to suggest Dubai public transport routes. Additionally, there are votes done on the proposed routes. The feature allows users to be a part of the integration of public transport services in the emirate.
The initiative garnered huge fame and acclamations. Moreover, a huge number of people took part in suggesting the routes. RTA aims to enhance user satisfaction and happiness rating with the initiative. Moreover, this will increase the use of public transport in the emirate.
S’hail App RTA Bus Route Suggestions

The RTA S’hail smart app comes with a range of features. From booking RTA taxis in Dubai to car rentals, the app has numerous uses. Additionally, users can suggest RTA bus routes with the app. Listed below is the process of how to suggest new bus routes in Dubai via the S’hail App.
Step 1 – Open the S’hail App
Download the S’hail app and log in. Click on the ‘More’ button at the bottom of the screen.
Step 2 – Select the ‘Suggest a Route’ Option
From the list of available options, click on ‘Suggest a Route’.
Step 3 – Select Your Preference
The app provides two suggestion options. Select between marine routes or bus routes.
Step 4 – Suggest a New Route or Vote For an Existing One
Users can suggest new routes or vote for an existing proposal. Click on the desired option.
Step 5 – Create a New Route
S’hail app, one of RTA’s smart apps, provides marking options on the map. Drag the blue and red pins to suggest the start and end points.
Step 6 – Answer the Questions
The app asks the following questions before submitting the proposal.
- How often would you use this route?
- Will this suggested route improve your journey at departure, arrival, or both?
- Are you a Person of Determination?
Answer the questions to proceed further.
Step 7 – Submit the Suggestion
Click on ‘Continue’ to submit the suggestion. The proposal will also be available on the app for voting.
Suggestions with enough support and votes are considered by RTA for review. Consequently, users can get bus routes best suited for their commute.
FAQs
Can I Suggest Bus Routes to RTA Dubai?
Yes, you can suggest bus routes to RTA. Use the RTA app or S’hail app to suggest new routes.
What is the S’hail App in Dubai?
The S’hail app allows users to book taxis, rent cars, plan journeys and more in Dubai.
Which Apps to Use in Dubai for Travel?
The top Dubai public transport apps include the RTA app, S’hail app, DTC smart app, Careem and Uber.
There you have it, everything to know about S’hail app RTA bus route suggestions. RTA continues to make landmark developments in the transportation sector. RTA public transport suggestions through the S’hail app help the authority enhance its services.
Here’s how to suggest new bus routes in Dubai with the RTA app. Moreover, have these useful apps for drivers in Dubai to ensure a seamless driving experience in the emirate.
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Stay connected with dubizzle’s auto blog to learn how to submit bus route suggestions via the S’hail app and other applications.