All About ITC Services for People of Determination
The UAE government and authorities have paid special attention towards people of determination. They have made transport facilities for PoD and built infrastructure for bus stops and stations. Moreover, Abu Dhabi’s Integrated Transport Centre (ITC) has services for PoD.
From free parking to discounted bus and taxi rides, let’s learn about ITC services for people of determination.
Accessible Transportation Facilities for People of Determination in Abu Dhabi
ITC support for special needs individuals includes subsidiary transport and parking fares. Besides, people of determination have access to dedicated seats in transport, parking spaces, pavements, bridges and walkways.
Here are various ITC services for people of determination in Abu Dhabi and how these benefit them.
Taxi Services

In the UAE, people of determination can apply for an electronic card that provides several benefits, such as discounts and exemptions on fees and fares. With this smart card, one can get a 50% discount on taxi fares in Abu Dhabi. Moreover, it is one of the Integrated Transport Centre Services for PoD, which requires a card.
One can obtain this card through the following steps:
- Submit the following documents on the Ministry of Community Development’s website:
- A photo with a white background
- A medical report obtained from a Government entity
These ITC taxi services in Abu Dhabi include trained drivers and accessible vehicles for the people of determination.
Bus Services
Public transport in Abu Dhabi includes bus services for PoD. It is also free among the ITC services for PoD. With a Hafilat card, the people of determination get unlimited travel within Abu Dhabi and its suburbs.
Moreover, the travellers get up to 50% off on the intercity buses from Abu Dhabi and Al Dhafra to another emirate. All buses in Abu Dhabi are accessible to people using wheelchairs. This accessibility makes it easier for the people of determination to get on and off the buses.
Toll Gate System

The Abu Dhabi toll gate system has a fee. However, the ITC services for PoD exempt them from paying the toll gate charges. They must submit an exemption request for one vehicle in their name or first-degree relative.
Parking Facilities

Parking in Abu Dhabi, also known as Mawaqif, has charges depending on the hours. While everyone has to pay the Mawaqif fee, the people of determination are exempted from paying this fee.
Abu Dhabi Police provides special parking permits as part of their services for people of determination. Additionally, there are dedicated parking spaces that can only be used by the PoD. If any other car is parked illegally in these reserved parking spaces, the car owners will receive a fine of AED 1,000.
FAQs
What are the services for people of determination in the UAE?
The UAE Government offers several services, benefits and discounts to the people of determination. For instance, the PoD can avail a 50% discount on public transport and taxi fares. Moreover, there are facilities for people of determination using public transport.
What are the discounts for people of determination in Dubai?
In Dubai, RTA services for people of determination include discounted public transport fares, free parking and exemption from Salik fees.
Is parking free for People of Determination?
Yes, parking is free for people of determination. Additionally, one can apply for a permanent parking permit for people of determination in Dubai and Abu Dhabi.
These were all the ITC services for people of determination. These include public transport and taxis with accessible features. Moreover, one can buy a used car in Abu Dhabi and make it accessible for the PoD. You can take a look at all the features of PoD vehicles.
Stay tuned to the dubizzle autos blog to get more details about the services offered in different Emirates.