Being the third most populous Emirate of the country, high traffic is common in Sharjah. To cater to the traffic, a proper transportation system is required. The system and authority that is responsible to ensure smooth traffic flow and adherence to the related rules and regulations.
Sharjah Road and Transport Authority (SRTA), founded in 2014, monitors the roads and transport sectors in the Emirate. SRTA services supervise and implement different sets of strategies along with providing numerous services to its customers.
Let’s take a closer look at what services are being provided by the authority and how the residents can avail of them.
Sharjah Roads and Transport Authority (SRTA) Services
There are multiple Sharjah RTA Services related to road and transport that people can avail from. Here is the list of these services that SRTA provides.
Public Transportation
Public transport in Sharjah is a mode of communication used by many people to commute. The public transport system of Sharjah includes buses and taxis. Here are the complete details of public transport in Sharjah.
Online Taxi Booking
SRTA online services assist you in booking a taxi of various types including family taxis, ladies’ taxis, taxis for People of Determination and regular taxis. The minimum charges for the ride are AED 13.50. Whereas, the booking fee starts from AED 5. You can also book a taxi through SRTA online services.
You can read our blog to find out more about the taxi booking system in Sharjah.
Intercity buses
Another means of public transportation are buses. The Sharjah intercity bus service facilitates residents and tourists to travel to and from the Emirates.
SRTA services host a large fleet of buses operating on different routes under different timings. Here is the list of buses that can be used to travel from Sharjah to other Emirates:
- Sharjah to Abu Dhabi
It takes approximately two and a half hours to reach Abu Dhabi from Sharjah. Bus timings for the given route are 3:45 am to 8:00 pm daily. For further information, you can visit our blog on Sharjah to Abu Dhabi bus service.
- Sharjah to Ajman
Two bus lines, 112 and 114, operate between these two Emirates. For a breakdown of their departure and arrival points along with timings, you can go through our blog on Sharjah to Ajman bus service.
- Sharjah to Ras Al Khaimah
The Sharjah to Ras Al Khaimah buses are scheduled at different times throughout the day, taking up routes 115 and 116. For further details, browse our blog on Sharjah to Ras Al Khaimah bus service.
Bus Service Payment
You can easily pay for the bus services using a Sayer Card. It is an easy and convenient way for paying for your rides directly to the Mwasalat bus and you can also recharge it.
Parking Request for People of Determination (PoD)
This Sharjah RTA service facilitates PoD to park within the Emirates at different places. See the following list of documents required to obtain a parking permit.
Document Required
To apply for parking in the commercial area, a picture of the requested parking site, a land map and a letter addressed to the authority are required. Whereas, for residential areas, only a copy of the passport is required.
The following documents are required if the applicant is a resident of Sharjah:
- UAE ID Card
- Valid residence visa
- The ID of the PoD applicant
- Police Permit
- A medical report issued by the Health Ministry with three-month validity
- Valid lease contract
Licencing Services
Apart from public transport, Sharjah RTA also issues driving licences for individuals, commercial drivers and transport companies.
Here are the details regarding the permits and licences issued by the SRTA.
Permit for Drivers
It is important for transport service companies in Sharjah to obtain a licence from the SRTA. The drivers working for a Sharjah-based transport company will be provided with a driving licence that costs AED 250. Whereas, drivers working for international or local companies located in other Emirates will have to pay AED 25 for one day and AED 500 for one year.
Licence Renewal
This service allows the transport companies as well as the residents to renew the licence of their vehicles. The process of renewal involves multiple steps, read our blog on how to renew your driving licence in Sharjah for further details.
Road and Transport Guide
The All Roads Department of Sharjah RTA services is in charge of ensuring the proper traffic flow across the Emirate. Moreover, the authority is also responsible to monitor and implement the safety rules and regulations in the region.
Guide for Traffic and Road Accidents Evaluation
This mode of service allows the customers to file a report if their property gets damaged in an accident and can also request a maintenance application.
Along with this, the service also allows you to survey traffic in case of an ongoing construction project.
Legal Services
The legal services allow the operating transportation companies and the customers to apply for permits and refund or No Objection Certificate (NOC) requests.
NOC
In Sharjah, commercial transport companies are required to obtain a NOC from SRTA to operate legally. This NOC testifies that SRTA permits the company to operate in the region as per their standard. If a company is providing chauffeur service to a hotel, then this NOC is necessary.
NOC for connection of services allows customers to apply for the connection of transport services by pipe drilling, interlock removal or asphalt cutting.
The fee for the service depends on the area required for removal. The following documents are required to apply for the services:
- Site general chart
- Map displaying connection services
- NOC from Planning and Service Department
- Official letter from the concerned authority, Electricity and Water Authority, Sharjah Municipality and Emirates Telecommunications Corporation
NOC can also be requested by the customers for the following matters:
- Installation of an interim protective fence on the Asphalt or interlock during the execution of works and a temporary fence
- Use of sidewalk
- Renewal of road closure and use of sidewalks
- The road blockage and traffic diversion execution for construction purposes
Documents that are required for applying for these purposes are:
- Site photograph (coloured)
- Valid land map
- Aerial photograph and coordinates of the site
- Building permit
- A plan approved by the Sharjah municipality
- Plan of the proposed site plan and location
- Copy of UAE ID card of the applicant or site in-charge
- Valid trade licence
Customers can also apply for NOC for the implementation of construction works. This includes sidewalks, stops, entrances and exits as well as side digging barriers.
The following documents are required for applying for these services:
- Site photograph (coloured)
- Valid land map
- Aerial photograph and coordinates of the site
- Copy of UAE ID card of the applicant or site in-charge
- Valid trade licence
- Plan for sides approved by Sharjah Municipality
Refund Requests
Customers can apply for reimbursement of their security deposit through the Insurance Refund Request at SRTA services.
Fine Inquiry
In case of any traffic violation, the drivers are obligated to pay Sharjah traffic fine per their offence. SRTA services enable vehicle owners to check traffic fines by providing their plate number or licence number or vehicle’s owner traffic code.
SRTA Contact Information and Location
The SRTA customer service centres are located at different places in the Emirate. For SRTA e-services you can download their app (Android | IoS) from the official website of SRTA.
For further details, you can contact the authority through the following means:
- Email: info@srta.gov.ae
- Contact Number: 600525252
- Office: Sharjah Road and Transport Authority, Sharjah, UAE
- Working Hours: Monday to Thursday (7:30 am to 3:30 pm) | Friday to Sunday: Closed
This is a wrap-up on the facilities offered by SRTA services and SRTA customer service. These bus services are a major source of commute for the locals as well as the tourists. However, if you tend to travel aside from the scheduled bus timings, you can go for a private car. You can go through these used cars in Sharjah and select a car of your own choice.
Stay tuned to UAE’s top auto blog for more information on Sharjah’s transportation system and traffic guide.
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