Moving around Dubai is no longer a hassle thanks to the various public transportation modes launched by the RTA – Road and Transport Authority. Dubai Tram is a significant contributor to the widespread public transport network. It has been termed as one of the safest modes of transport in the world by the RTA.
Apart from the common taxis and buses, Dubai Tram accounts for a clean, user-friendly, and cheap mode of transport across Dubai. To help you become familiar with the service, we have listed down some of the important Dubai Tram FAQs.
Frequently Asked Questions about Dubai Tram
Let’s have a look at the most frequently asked questions about Dubai Tram.
When was Dubai Tram Launched?
Dubai Tram was launched by the RTA in 2014 as the first tramway project outside Europe. It stretches over 14.5 kilometres and runs along Al Sufouh Road linking with other public transport modes including Dubai Metro and Palm Monorail.
Dubai Tram also passes through some famous attractions of Dubai namely Palm Jumeirah, Dubai Marina, Dubai Media City, and Dubai Knowledge Park.
What Powers Dubai Tram?
The Dubai Tram is powered by an underground electric supply system extending along the track. For that reason, the need for overhead cables is nullified.
What are the features of Dubai Tram?
Dubai Tram is the world’s first tramway that has Platform Screen Doors in passenger stations. These screen doors are aligned with the tram’s opening and closing mechanism. It provides safety, security and maximum convenience for passengers. At the same time, the air quality of the tram’s interior is protected from external climatic conditions.
The tram also features platform alerts via audible beeps, dedicated spaces for wheelchairs, tactile guidance paths for visually impaired individuals and lift access on all metro station levels.
How to Use Dubai Tram?
This is among the most important FAQs about Dubai Tram. You can use your nol card to pay for Dubai Tram travelling expenses. Moreover, you can plan your journey on Dubai Tram by entering the starting and destination points on the RTA website.
How many Dubai Tram stations are there?
A total of 11 Dubai Tram stations are currently operational. They are listed below.
- Jumeirah Beach Residence 1
- Jumeirah Beach Residence 2
- Jumeirah Lakes Towers
- Dubai Marina Mall
- Mina Seyahi
- Dubai Marina
- Media City
- Marina Towers
- Palm Jumeirah
- Knowledge Village
- Al Sufouh
What Card do You Use for Dubai Tram?
Nol card is used to pay the fare on Dubai Tram. The nol card is a smart card that allows one-tap fare payment on RTA’s public transportation modes. The nol card is available in the following categories.
- Nol Silver Card: nol silver card can be loaded with up to AED 1000. It is valid for all modes of transport in Dubai.
- Nol Gold Card: nol gold card gives you the privilege to use Gold Class cabins on Dubai Tram. Otherwise, same features as nol silver card.
- Nol Blue Card: nol blue card is a personalised smart card that can be loaded with up to AED 5000. People of determination, students, and senior citizens can enjoy fare concessions with nol blue card.
- Red Ticket: It is a paper disposable ticket that has rechargeable use for a maximum of 10 trips.
How to Get a NOL Card in Dubai?
You can purchase a nol card from any Dubai metro, tram, bus, or water bus ticket office, ticket vending machine, or authorised sales agent, from the RTA website or its customer happiness centres. You can top up your nol card from any kiosks or booths, or vending machines at the station.
What are the fares of Dubai Tram?
You can use your nol card to pay your Dubai Tram fares. The fares are as follows.
Nol Card Type | Fare for 1 Zone | Fare for 2 Zones | Fare for More than 2 Zones |
|---|---|---|---|
Nol Card Type Silver Card | Fare for 1 Zone AED 3 | Fare for 2 Zones AED 5 | Fare for More than 2 Zones AED 7.5 |
Nol Card Type Gold Card | Fare for 1 Zone AED 6 | Fare for 2 Zones AED 10 | Fare for More than 2 Zones AED 15 |
Nol Card Type Blue Card | Fare for 1 Zone AED 3 | Fare for 2 Zones AED 5 | Fare for More than 2 Zones AED 7.5 |
Nol Card Type Red Ticket | Fare for 1 Zone AED 4 | Fare for 2 Zones AED 6 | Fare for More than 2 Zones AED 8.5 |
Children (5 years old and under) can travel for free on Dubai Tram.
What are Dubai Tram Timings?
Queries about Dubai Tram timings are among the most frequently asked questions about the Dubai Tram. It is advised to reach the tram station at least 30 minutes before the trip time. The Dubai Tram timings are as follows:
Days | Timings |
|---|---|
Days Monday to Saturday | Timings 6 AM to 1 AM (next day) |
Days Sunday | Timings 9 AM to 1 AM (next day) |
A tram arrives at a station after every 12 minutes, while in peak hours a tram arrives every 10 minutes.
What are the Dubai Tram Fines?
RTA has set certain rules and a code of conduct that travellers using public transport must adhere to when travelling on Dubai Tram. The following public transport fines in Dubai may incur when caught guilty of breaking rules.
Fare and Ticket Violations
Violation | Fine |
|---|---|
Violation Entering into or exiting from areas on public transport, where a fare is applicable, without paying the fare | Fine AED 200 |
Violation Failure to present the Unified Card upon request | Fine AED 200 |
Violation Using an expired card | Fine AED 200 |
Violation Using an invalid card | Fine AED 200 |
Violation Using a card designated for others | Fine AED 200 |
Violation Selling Unified Cards without prior permission from the Authority | Fine AED 200 |
Violation Using a counterfeit card | Fine AED 500 |
Compliance
Violation | Fine |
|---|---|
Violation Putting feet on seats | Fare AED 100 |
Violation Standing or sitting in non-passenger areas in the public transport | Fare AED 100 |
Violation Entry into restricted areas in the public transport despite of posted warning boards and signs | Fare AED 100 |
Violation Using services and facilities of public transport contrary to the Authority’s instructed posted on boards | Fare AED 200 |
Violation Selling or promoting goods or commodities in the public transport | Fare AED 200 |
Violation Failure to comply with inspector’s instructions or from authorised personnel of the Authority or in any way obstructing their duty | Fare AED 200 |
Behavioural
Violation | Fine |
|---|---|
Violation Eating and drinking in areas where it is not allowed | Fare AED 100 |
Violation Sitting or accessing areas designated for specific categories | Fare AED 100 |
Violation Causing inconvenience or disturbance in any way to others using public transport | Fare AED 100 |
Violation Sleeping in areas where it is prohibited like passenger shelters | Fare AED 300 |
Violation Vandalising, damaging or destroying seats or equipment on public transport | Fare AED 2000 |
Health
Violation | Fine |
|---|---|
Violation Bringing animals on public transport (only blind persons are allowed to bring guide dogs) | Fare AED 100 |
Violation Smoking inside public transport | Fare AED 200 |
Violation Littering, spitting or performing an act that would compromise the cleanliness of public transport | Fare AED 200 |
Safety
Violation | Fine |
|---|---|
Violation Misusing escalators or lifts at public transport stations | Fare AED 100 |
Violation Boarding the public transport by jumping or climbing | Fare AED 100 |
Violation Carrying or using equipment or materials that can cause inconvenience or endanger safety of public transport users or facilities and services | Fare AED 100 |
Violation Attempting to leave or access or opening the doors of public transport while its moving between stops and stations | Fare AED 100 |
Violation Causing distraction or obstruction to driver while he is driving the public transport | Fare AED 200 |
Violation Carrying alcoholic beverages on public transport | Fare AED 500 |
Violation Carrying hazardous items like weapons, inflammable material, or sharp tools on public transport | Fare AED 1000 |
Violation Using any safety or security device or tool, including emergency exits, where it is not necessary | Fare AED 2000 |
Can I carry Luggage on Dubai Tram?
Yes, luggage can be carried on Dubai Tram. However, there is a baggage policy that restricts every passenger to 2 suitcases only.
- One large suitcase of dimensions not more than 81cm x 58cm x 30cm
- One small suitcase of dimensions not more than 55cm x 38cm x 20cm
Additionally, the luggage must be stowed in the dedicated luggage area found in each cabin.
What are the Facilities on Dubai Tram?
The Dubai Tram is a fully automated rail system that offers consumers a wide range of facilities. These facilities are highlighted below.
- Wi-fi access throughout the Tram network
- Mobile Coverage across the entire Tram network
- Dedicated Metro Police to enforce rules and regulations
- Emergency Call Box available at each station and in each tram
- Integrated Radio Link between the tram and emergency services
The above-discussed were all the common Dubai Tram FAQs. The advanced service will help you travel on Dubai’s public transport with more ease and knowledge. That said, if you are a frequent traveller and wish to travel privately, you can buy yourself an affordable car from these used cars for sale in Dubai.
Stay tuned to the UAE’s top auto blog for more information on other RTA services and public transport across the UAE.
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