Travelling around Dubai is convenient with the advanced public transportation system. It is a convenient and affordable option to travel via Dubai Metro. Dubai Metro is one of the largest metro networks in the world. Whether you are new in this Emirate or an old resident, here is a list of some important Dubai Metro FAQs that will help you in answering all queries related to metro service.
FREQUENTLY ASKED QUESTIONS ABOUT DUBAI METRO
Let’s give read some of the important FAQs about Dubai Metro:
WHEN WAS DUBAI METRO LAUNCHED?
Dubai Metro was launched in 2009 covering a route length of around 90 kilometres and carrying over 500,000 passengers daily.
HOW TO USE DUBAI METRO?
You can use your nol card to pay for the metro. You can view all the metro stations and plan your journey on Dubai Metro using the RTA website or using Dubai Metro mobile application (Android or iOS).
WHAT IS NOL CARD?
Nol card is similar to a credit or debit card that allows you to pay fares for public transportation in Dubai for instance Metro, trams, buses and trains. They are available in the following categories:
- Nol Red Card: It is for occasional travellers or tourists.
- Nol Blue Card: It is a smart card for regular commuters, students, and senior citizens. People of determination can travel for free using nol blue card.
- Nol Silver Card: It is also for regular users. One can top-up nol silver cards up to 1000 AED.
- Nol Gold Card: It allows users to travel in a luxury compartment with more comfortable seats. One can top-up a card up to 5000 AED and travel more conveniently by paying a premium fare.
HOW TO GET A NOL CARD IN DUBAI?
You can buy a nol card from any metro, bus or water bus station in Dubai. You can even buy it from supermarkets like Carrefour and top up your nol card balance from any vending machine, kiosk or booth on the stations.
HOW MANY METRO LINES LINES ARE FUNCTIONAL?
Three Dubai metro lines are operating, labelled as Branch, Red and Green Lines. Both operate and end at different stations.
Red Line Metro: Centrepoint to Expo 2020
Green Line Metro: Etisalat to Creek
Branch Line Metro: UAE Exchange to Jabal Ali
HOW MANY METRO STATIONS ARE THERE?
There are a total of 57 stations in operation currently, consisting of the Red, Green and Branch Metro lines.
RED LINE STATIONS
There are 29 red-line metro stations. Those stations are Centrepoint, Emirates, Airport Terminal 3, Airport Terminal 1, GGICO, Deira City Centre, Al Rigga, Union, Burjuman, ADCB, Max (previously known as Al Jafiliya), World Trade Centre, Emirates Towers, Financial Centre, Burj Khalifa / Dubai Mall, Business Bay, Al Safa, Equiti, Mall of the Emirates, Mashreq, Dubai Internet City, Al Khail, Sobha Realty, DMCC, Jebel Ali, Ibn Battuta, Energy, Danube, UAE Exchange, The Gardens, Discovery Gardens, Al Furjan, Jumeirah Golf Estates, Dubai Investment Park, and Expo 2020.
GREEN LINE STATIONS
There are a total of 20 metro stations on the green line. Those are Etisalat, Al Qusais, Dubai Airport Free Zone, Al Nahda, Stadium, Al Qiyadah, Abu Hail, Abu Baker Al Siddique, Salah Al-Din, Union, Baniyas Square, Gold Souq, Al Ras, Al Gubaiba, Sharaf DG, Burjuman, Oud Metha, Dubai Healthcare City, Al Jadaf, and Creek.
ROUTE 2020 (UNDER CONSTRUCTION NETWORK)
There are 7 stations in the Dubai Metro Route 2020 plan. It includes The Gardens, Discovery Gardens, Al Furjan, Jumeirah Golf Estates, Dubai Investment Park, and Expo 2020.
Passengers travelling from Expo 2020 to UAE Exchange will have to interchange from Route 2020 Metro Line to Red Line at Jebel Ali station.
WHICH METRO STATIONS ARE LOCATED AT FAMOUS ATTRACTION POINTS IN DUBAI?
Dubai is a city full of skyscrapers and amazing sights. The following are Dubai Metro stations located at or connected to the famous attraction points:
- Max Fashion Metro Station near the Dubai Frame and Zabeel Park
- Burj Khalifa Metro Station connected to Burj Khalifa and Dubai Mall
- Dubai World Trade Center Metro Station
- Emirates Tower Metro Station
- Ibn Battuta Metro Station located near Ibn Battuta Mall
- Expo Station connecting to Expo 2020
- Mall of the Emirates Metro Station located at Mall of the Emirates/Ski Dubai
- Al-Fahidi Metro Station near the Al-Fahidi Historical District
- Al-Ras Metro Station near the Gold Souk
DOES THE METRO TRAIN CONNECT TO THE AIRPORT?
Yes, there is an Airport Terminal 3 Metro Station that facilitates commuters to travel to and fro from the airport to famous places such as Burj Khalifa, Dubai World Trade Center, Jumeirah Lake Towers and Dubai Marina.
WHAT ARE THE OPERATING TIMINGS OF DUBAI METRO?
Operating hours of the Dubai metro station are as followed:
Monday to Thursday: 05:00 AM – 12:00 AM (midnight)
Friday: 05:00 AM – 01:00 AM (Next day)
Saturday: 05:00 AM – 12:00 AM (midnight)
Sunday: 08:00 AM – 12:00 AM (midnight)
Remember that, the 2023 Ramadan timings for Dubai Metro are the same as mentioned above.
HOW MUCH IS THE METRO FARE IN DUBAI?
There are 7 zones in Dubai anthe d fare is calculated according to the number of zones you travel to and the type of nol card you use. The minimum fare is AED 3 with a nol silver card. However, it is free for children below the age of 5 and people of determination.
ARE THERE SEPARATE CABINS FOR WOMEN AND CHILDREN?
Yes, transportation for women in the UAE has become more convenient and there are cabins designated for women and children commuters.
WHAT FACILITIES ARE PROVIDED IN THE DUBAI METRO?
The following facilities are available in the Dubai metro for passengers:
- Free Wi-Fi access
- CCTV cameras for monitoring and security
- Emergency call boThe radio link between the metro and emergency services
- Dedicated Dubai metro police
There is an additional facility for nol gold card holders which is a private cabin with comfortable wide leather seats and panoramic views.
WHAT ACCESSIBILITIES ARE PROVIDED IN THE DUBAI METRO?
The following accessibilities are available for the convenience of passengers:
- Tactile floor paths and audio notices for visually impaired
- Platform alerts
- Wheelchair spaces in lifts and metros
- Lift access
- Informative display on LCD for hearing-impaired persons
These accessibilities make travelling more comfortable and convenient for the people of determination in the Dubai Metro.
CAN I CARRY LUGGAGE ON THE DUBAI METRO?
Yes, each passenger is allowed to carry two luggage suitcases of the following sizes:
- Large suitcase with 81cm x 58cm x 30cm dimensions
- Small suitcase with 55cm x 38cm x 20cm dimensions
ARE THERE PARKING AREAS OUTSIDE THE METRO STATIONS?
Yes, there are designated parking spaces for Dubai Metro users.
IS PARKING OUTSIDE THE DUBAI METRO STATIONS FREE?
Yes, parking is free for all metro users. If someone other than a metro user parks their car in the designated area, they can get fined AED 100 per day and up to AED 1000.
CAN I EAT OR DRINK INSIDE THE METRO?
No, eating and drinking are prohibited and you can get fined up to AED 100.
CAN I GET FINED FOR SLEEPING IN THE DUBAI METRO?
You can get fined up to AED 300 for sleeping in the metro.
WHAT IS THE MAXIMUM FINE ON DUBAI METRO
You can be liable to Dubai metro fines if you break any rules or code of conduct. The maximum fine is AED 2000.
These were all the common Dubai metro FAQs that will help you travel in this public transport in Dubai with more ease. However, if you are a frequent traveller, you can buy a used car in Dubai to travel more comfortably and privately.
Stay tuned to the UAE’s top auto blog to get more updates and information on public transportation services.
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