A Guide to Book a Taxi in the UAE
The United Arab Emirates (UAE) has a well-developed taxi network that ensures smooth and convenient transportation across its emirates, including Dubai, Abu Dhabi, Sharjah, Ajman and Ras Al Khaimah (RAK). Whether you’re a resident or a tourist, booking a taxi is simple and offers multiple options, from street hailing to app-based bookings. This guide provides a comprehensive overview of how to book a taxi in each emirate.
Booking a Taxi in Dubai
Dubai has one of the most efficient taxi services, which is operated by the Roads and Transport Authority (RTA). There are multiple ways to book a taxi in Dubai, catering to tech-savvy users and those preferring traditional methods.
Methods to Book a Taxi in Dubai

- Hailing a Taxi: Taxis are widely available at major locations such as malls, metro stations and tourist attractions.
- Hala Taxi via Careem Ap: A partnership between RTA and Careem allows users to book an RTA taxi via the Careem app. This option provides estimated fares and the convenience of cashless payments. You can download the app from Google Play or Apple Store and select ‘Hala Taxi’. You can book a taxi by confirming the location.
- Taxi Booking via DTC: The Dubai Taxi Corporation (DTC), a subsidiary of the RTA, provides a range of services, including DTC Limousine Service, Hatta Taxi, Airport Taxi and general taxi services, among others. You can dial +971 4 208 0808 to request a taxi.
- Book Taxi Online via S’hail: It is one of the most helpful public transportation apps in Dubai. You can download the S’hail App from Google Play or Apple Store and book a taxi conveniently.
- Hala Taxi Booking via WhatsApp: You can also book a taxi in Dubai via WhatsApp. To book a taxi, just send ‘Hi’ to 800 HALATAXI (4252 8294). A chatbot will assist you through the process and request your location to arrange your ride.
Taxi Fare Structure
- Starting fare of regular taxi: AED 5-12 (varies by time of day and location)
- Hala Taxi starting fare (via Careem App): AED 8-12
- Airport taxi starting fare: AED 25
- Per km rate: AED 2.19
- Booking fee (app or phone): AED 4 (regular), AED 8 (peak hours)
- Waiting charge: AED 30 per hour
Booking a Taxi in Abu Dhabi

Abu Dhabi’s taxi system is managed by TransAD, also known as the Integrated Transport Centre (ITC). Taxis in Abu Dhabi are clean, comfortable and regulated to ensure passenger safety. Let’s explore how to book a taxi service in Abu Dhabi.
Methods to Book a Taxi in Abu Dhabi
- Hailing a Taxi: You can simply hail a taxi available on streets, shopping malls and key landmarks.
- Abu Dhabi Taxi App: You can also download the Abu Dhabi Taxi mobile application (iOS | Android) to book, track and pay for taxis conveniently.
- Booking Hotline: Call 600 535 353 to request a taxi over the phone.
- Book a Taxi via Darbi: You can book an Abu Dhabi taxi via the Darbi Abu Dhabi or mobile app (iOS | Android). The app also allows you to calculate fares. All you need to do is visit the app or DARBI website, enter your details, set your location and book your taxi in seconds.
- Airport Taxi: Available 24/7 at Abu Dhabi International Airport (AUH) with premium options for travellers.
Taxi Fare Structure
- Minimum fare: AED 5
- Standard per km rate: AED 1.82
- Airport taxi fare: Starts from AED 20
- Night fare surcharge: Slightly higher between 10 PM – 6 AM
- Booking fee (app or phone): AED 4 (regular), AED 5 (peak hours)
- Waiting charge: AED 0.50 per minute
Booking a Taxi in Sharjah
Sharjah’s taxi services are managed by the Sharjah Roads and Transport Authority (SRTA) and offer multiple ways to book a ride.
Methods to Book a Taxi
- Hailing a Taxi: Available across commercial, residential and tourist areas.
- SRTA Ride App: Download the SRTA Ride app (iOS | Android) to book, track and pay for your taxi ride conveniently.
- Booking Hotline: In Sharjah, women can request a ladies-only taxi, exclusively available for transportation. To avail this service, call 600-525-252 and make a request. A special taxi service is also available for people of determination upon request.
- Airport Taxi: Dedicated taxis are available at Sharjah International Airport (SHJ) 24/7.
Taxi Fare Structure
- Minimum fare: AED 3
- Starting fare: AED 6 (standard taxis), AED 6.50 (night time)
- Per km rate: AED 1.62
Booking a Taxi in Ajman

The emirate offers a well-developed taxi service under the supervision of the Ajman Transport Authority. You can book a taxi in Ajman through the call centre, mobile apps or ride-hailing services like Route, Careem and Uber.
Methods to Book a Taxi in Ajman
- Call Centre: To book a taxi in Ajman via the call centre, dial 600599997, provide your trip details (pickup and drop-off locations, along with the time), specify the vehicle type and number of passengers, confirm the booking and wait for the driver.
- Book a Taxi via Mobile Apps: For mobile app booking using AjmanOne and TA Digital apps, log in to the app, select your pickup and drop-off locations, enter the travel time and number of passengers, confirm the details and book the taxi.
- Ride-Hailing Apps: To book a ride through ride-hailing apps like Route (Android | iOS). Log in to the app, choose your pickup and drop-off locations, select the car type, confirm the booking and wait for the driver.
Taxi Fare Structure
- Regular Taxi: Minimum fare AED 12.5
- Ladies Taxi (Mahrah): Minimum fare AED 10
- People of Determination: Free service
Booking a Taxi in Ras Al Khaimah (RAK)
Taxis in Ras Al Khaimah are operated by RAKTA and offer various options, including regular taxis, shared taxis (Musharaka) and ladies’ taxis. Taxi service in RAK is equipped with advanced technology, including AI and smart meters, ensuring passenger safety and comfort.
Methods to Book a Taxi
- Regular Taxis: Taxis operate 24/7, year-round, including public holidays, with a fleet of eco-friendly vehicles equipped with AI-powered smart meters and cameras to ensure a secure, high-quality journey for passengers. You can download Sayr App (iOS | Android) and book a taxi online.
- Careem app: Download the Careem app, create an account and select ‘Hala (RAKTA Taxi)’. Confirm your pickup and drop-off, choose a payment method (cash, card, or Careem Credit) and tap ‘Yalla’ to book. You’ll receive driver details and can track your ride in real-time.
Taxi Fare Structure
- Regular Taxis: Minimum fare AED 6, Flag Fall AED 4 (Day) / AED 5 (Night), AED 1.88 per km.
- Shared Taxis: Fares vary based on the route, starting from AED 5 (between two stops) to AED 25 (Nakheel – Masafi).
- Ladies’ Taxis: Same fare as regular taxis.
FAQs
How much does it cost to book a taxi in Abu Dhabi?
The base fare starts at AED 5 during the day and AED 5.50 at night, with additional per-kilometer charges.
Is there a hotline to book a taxi in Sharjah?
Yes, you can book a taxi by calling 600 52 52 52.
What is the minimum fare for taxis in Ajman?
The minimum fare for booking taxis in Ajman is AED 13.
Are there any 24/7 taxi services available in Ras Al Khaimah?
Yes, taxis operate 24/7 in Ras Al Khaimah.
Can I pre-book a taxi at Dubai International Airport?
Yes, you can pre-book a taxi through the RTA app or by calling 800 88088.
What is the difference between RTA taxis and private cabs in the UAE?
RTA taxis are government-regulated with metered fares, while private cabs may offer fixed or negotiated rates.
Booking a taxi in the UAE is simple and accessible through various methods, including hailing, calling a hotline or using mobile apps. Each emirate has its transport authority managing the taxi services, ensuring safe and efficient travel for residents and tourists alike. By following this guide, you can easily navigate the UAE’s taxi system and enjoy a hassle-free commuting experience.
Besides this, getting around these Emirates is hassle-free for those who own a car. If you’re looking for new or used cars for sale in the UAE, click here to explore your options.
Stay updated with the dubizzle’s auto blog for insights on public transport, taxi services and the latest trends in the UAE’s automotive sector.
Cover Image Credit: Shutterstock Contributor | Olga Vasilyeva