The transportation system in Dubai is state-of-the-art. The futuristic city owes this great success to the relentless efforts of the Road and Transport Authority (RTA) and the visionary leadership. One prominent service by RTA to enhance transportation in the city is ‘Salik’. The advanced system enhances traffic flow in the city. Additionally, to make things more feasible, the authorities have introduced an exemption for certain individuals.
The service allows eligible individuals exemption from Salik fees. We will go through the process to apply for the Exemption from Salik fees in Dubai and see who is eligible for this service.
Apply for the Exemption from Salik Fees Dubai
Every vehicle passing through the toll gates in Dubai is required to have a Salik tag. The fee is automatically deducted using RFID technology. Additionally, RTA has a streamlined process for buying a Salik tag in Dubai, recharging the balance or adding new vehicles to the account.
Moreover, people of determination (POD) are exempted from paying the Salik fee as part of RTA’s initiative to provide equal services for all. Individuals should however apply for this service to avail the benefits.
That said, let’s go through the exemption from Salik Fees in Dubai application process in detail.
ELIGIBILITY
People of determination (individuals with mental, physical or visual impairments and acoustic patients) can apply for this service.
REQUIRED DOCUMENTS
Whether submitting a new application, renewing one or applying for a change of vehicle, the Road and Transport Authority (RTA) requires certain documents. Listed below are the documents required for applying for Salik fee exemption:
NEW APPLICATION/RENEWAL/TAG REPLACEMENT/CHANGE OF VEHICLE
- Valid vehicle registration card of the person of determination (copy) or one for their first or second-degree relatives.
- Applicant’s valid Emirates ID (copy).
- Copy of Sanad card issued by Community Development Authority or valid People of Determination card issued by the Ministry of Community Development.
- RTA commitment form for individuals unable to drive (required only through Salik Service Counters or Customer Happiness Centres)
All these documents are compulsory to apply for the exemption from Salik fees in Dubai, for application renewal or change of vehicle or tag replacement. However, when applying for tag replacement or change of vehicle for Salik, applicants must also submit the old exemption cancellation form as well.
WAYS TO APPLY
Listed below are the different ways to apply for the exemption from Salik Fees in Dubai.
- Through Salik website
- Salik email – specialaccounts@salik.ae
- Customer Happiness Centres – Umm Ramool and Deira
- Salik Service Counters
PROCESS TO APPLY
The details for the Salik fee exemption procedure in Dubai when applying through the available ways are as follows:
THROUGH SALIK WEBSITE
- The applicant enters all required information and uploads the required documents.
- Upon submission of the application form, the Special Accounts team verifies and processes the application for exemption.
- After approval of the exemption, the applicant is notified via phone.
THROUGH EMAIL
- The applicant downloads the commitment form through the Salik website or receives it via email.
- After receiving the form, the applicant fills it, attaches the required documents and sends it to specialaccounts@salik.ae.
- The Special Accounts team verifies and processes the customer’s application for exemption.
- Once the applicant is verified and updated in the system, the applicant is notified via phone.
THROUGH SALIK SERVICE CENTRES OR CUSTOMER HAPPINESS CENTRES
- The applicant downloads the commitment form through the Salik website or receives it via email.
- Upon receiving the form, the applicant fills it and submits the form and required documents at the centre.
- The Special Accounts team verifies and processes the customer’s application for exemption.
- The application is approved and updated in the system and the customer is notified via phone.
SERVICE FEE
There are no service charges to apply for the exemption from Salik fees in Dubai.
PROCESS TIME
RTA ensures prompt delivery of Salik tags or any other service. Similarly, the processing time of the Salik fee exemption is 5 minutes. Additionally, people applying through the Salik website or email can get the document instantly. Salik Customer Counters and Customer Happiness Centres take 10 minutes for application processing.
VALIDITY
The Salik fee exemption validity is one year from the date of issue.
TERMS AND CONDITIONS
Whether adding or removing a vehicle from the Salik account or applying for any other service, there are certain terms and conditions to follow. Similarly, RTA has a set of terms and conditions when applying for exemption from the Salik fee. The details are as follows:
- The exemption is valid for one year from the date of issue. Therefore, customers should renew it every year to avoid any violations.
- If the customer hasn’t purchased a Salik tag before, they can get it for free after submitting the exemption request.
- Only one vehicle is exempted from paying the Salik toll gate fee as per this service. However, people of determination can apply for a change of vehicle once the Salik registration of the previous vehicle is cancelled.
- The applicant (person of determination) should have a relation with the vehicle owner as per the categories specified by RTA. For instance, category 1 includes parents, husband/wife (marriage certificate required) and children (birth certificate required). Category 2 includes grandparents, sister/brother and grandchildren.
- Customers wanting the commitment form via email can do so by contacting the Salik contact centre on 80072545.
FAQs
Who is Exempted from Salik?
Military vehicles, ambulances, police vehicles, RTA public buses, school and college buses and people of determination are exempted from paying the Salik fee.
How to Get Free Salik?
People eligible for exemption from Salik can apply for the service through the Salik website, contact centres or RTA customer happiness centres.
This is the entire process to apply for the exemption from Salik fees in Dubai. This great initiative can be a great help for people of determination. Check out RTA services for people of determination to learn about more initiatives by the governing authority.
Moreover, go through Dubai Salik FAQs to get answers to all related queries.
For POD and all individuals, it is pivotal to have a properly functional vehicle to ensure safety on the road. Browse through these pre-owned cars for sale in the UAE and select a vehicle as per your needs.
Stay tuned to dubizzle’s auto blog to learn how to apply for the exemption from Salik fees in Dubai and other services.
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