Smarthub Abu Dhabi is a digital platform that simplifies access to municipal services for residents, businesses and professionals. From handling lease contracts and property services to applying for permits and professional licences, the platform allows users to complete essential processes online, anytime and anywhere. Designed for convenience and efficiency, Smarthub supports Abu Dhabi’s vision of becoming a fully connected and smart city.
About the Platform
Smarthub Abu Dhabi is an advanced online service portal created by the Department of Municipalities and Transport (DMT). Its primary purpose is to streamline municipal tasks, reduce reliance on paperwork and improve communication between the government and the public.
One of its most notable features is the integration of the Tawtheeq system, Abu Dhabi’s official platform for registering lease contracts. Through Smarthub, users can manage their Tawtheeq accounts effortlessly, whether it’s updating property details, renewing Tawtheeq leases, amending records, or terminating contracts altogether. Beyond Tawtheeq, the platform consolidates a range of services, including engineering licences, real estate registrations, land management, public health permits and general municipal applications.
Designed for inclusiveness, Smarthub caters to individuals, businesses and industry professionals. Its goal is to simplify interactions with government entities while increasing transparency, efficiency and the accuracy of municipal procedures.
How to use SmartHub Abu Dhabi
Using the Abu Dhabi Smarthub portal is simple and secure thanks to its integration with UAE Pass, the national digital identity system.
Step 1: Create a UAE Pass Account
Users must first register on the UAE Pass mobile app. All it requires is an Emirates ID and a quick identity verification step. Once the account is activated, users can log in to various government platforms across the UAE, including Smarthub.
Step 2: Visit the Smarthub Portal
Access the platform through the official DMT website. Once there, select ‘Login with UAE Pass’. The system will send a verification request to the UAE Pass app, which the user approves using their PIN or biometric authentication.
Step 3: Use the Dashboard
After logging in, users are directed to their personalised dashboard. Here, they can track requests, submit applications, access digital documents, update tenancy data and explore the wide range of services offered by the portal.
With its smooth navigation, clear service categories and transparent workflows, Smarthub ensures that even users with limited technical experience can manage their municipal needs confidently.
Abu Dhabi Smart Hub Municipal Services
Smarthub brings together multiple municipal departments on one integrated platform. These digital features help tenants and landlords maintain full legal compliance without visiting municipal centres. Moreover, the offered Abu Dhabi Smarthub services can be broadly categorised into the following:
1. Tawtheeq Services
Tawtheeq is central to property management in Abu Dhabi. Through Smarthub, users can:
- Renew or amend lease contracts
- Terminate leases
- Update property details
- Manage documents linked to tenancy contracts
2. Registration Services
Companies and individuals can create or update business accounts, add employees and manage municipal records easily.
3. Engineering and Professional Licensing
Engineers, consultants and real estate professionals can:
- Apply for new licences
- Renew existing licences
- Submit required documentation
- Track the status of professional registrations
This significantly simplifies compliance for professionals who rely on timely renewals.
4. Land and Property Services
Property owners and developers can request:
- Site plans
- Mortgage contracts
- Land ownership certificates
- Plot mergers or separations
These online services minimise paperwork and speed up approvals.
5. Public Health and Safety Permits
Smarthub also streamlines vital public health-related services, such as:
- Non-Muslim burial permits
- Cremation permissions
- Fountain installation approvals
- Other municipal hygiene and health-related permits
6. Additional Municipal Services
To enhance community living standards, users can also request:
- Mailbox installation
- Food distribution cards
- Waste reduction, management and recycling services
- Pest control applications
Benefits of Smarthub Abu Dhabi
Smarthub isn’t just a convenience tool; it is a cornerstone of Abu Dhabi’s Smart City transformation. Here are some benefits of this platform:
Convenience and Accessibility
Available any time of the day, Smarthub Abu Dhabi allows users to handle municipal needs without visiting physical offices. This is especially valuable for working professionals, residents with mobility constraints and businesses requiring rapid approvals.
Efficiency and Speed
Automation reduces processing times significantly. Instead of waiting days for approvals, users can receive updates and responses directly through the platform.
Security and Transparency
All documentation is securely stored, offering easy retrieval and minimising the risk of loss. Transparent workflows also help users monitor the progress of their applications.
Environmental Sustainability
By reducing dependency on paper and minimising transportation for government visits, Smarthub supports Abu Dhabi’s commitment to eco-friendly governance.
FAQs
What services can I use on Smarthub?
The platform offers Tawtheeq lease management, engineering and real estate licensing, land and property services, public health permits and additional municipal services like mailbox installation.
Do I need a UAE Pass account to use Smarthub?
Yes, a UAE Pass is required for secure login and identity verification. If you don’t have an account, you can create one through the UAE Pass mobile app using your Emirates ID.
How much does Tawtheeq cost in Abu Dhabi?
In Abu Dhabi, Tawtheeq registration fees include AED 900 per property, AED 5 for each unit and AED 50 per year for every tenancy contract.
Smarthub Abu Dhabi stands as a transformative step toward modern governance. By consolidating municipal services into one digital hub, it offers convenience, efficiency and accessibility. Whether you’re a tenant managing your Tawtheeq contract or a property owner handling land services, Smarthub offers a smooth, secure and innovative digital experience.
In addition, if you are planning to rent a property in Abu Dhabi, you can make use of the Smarthub platform for added convenience.
To learn more about different real estate services in the UAE, keep reading dubizzle’s property blog.
