Abu Dhabi, the capital of the UAE, is known for its modern infrastructure and well-developed utility services. Whether you’re a resident, business owner or newcomer, obtaining a reliable and hassle-free electricity connection is vital for daily operations and comfortable living.
The Abu Dhabi Distribution Company (ADDC) oversees water and electricity supply in the city. It offers several services to both tenants and property owners. That said, getting a new ADDC electricity connection requires specific guidelines and procedures. Let’s go through these requirements.
How to Get an ADDC Connection
Tenants who have recently moved to the Emirate must register the tenancy contract with Tawtheeq. These registration details are automatically used for ADDC bills and payments. You can set up an online account via ADDC’s official website or visit one of the authority’s branches.
For an owner-occupier, the tenancy contract can not be set up. Therefore, they must submit a separate registration application for an ADDC new connection. Also, tenants living in areas outside Tawtheeq registrations must submit a move-in application for setting up a new electricity connection in Abu Dhabi.
How to Apply for a Residential Electricity Connection
Here is how to obtain a new ADDC electricity connection for residential properties in Abu Dhabi.
Required Documents
Copies of the following documents are required for the application:
For tenants
- Emirates ID
- Passport – visa pages and ID
- Family book (for nationals of the UAE)
- Property’s Former Account Closing Letter that the user will move into
- Tenancy contract
For owners
- Emirates ID
- Passport – visa pages and ID
- Family book (for nationals of the UAE)
- Former Account Closing Letter for the property that the applicant will move into
- A copy of the site plan or premise ownership deed. Abu Dhabi Municipality must issue and verify it.
Note: The Account Closing Letter (formerly known as Clearance Certificate) would be issued by the authority when the previous ADDC account for your last property was closed. The landlord will provide the letter’s copy.
Process
The procedure for a new ADDC connection is straightforward. Submit the documents online or at one of the ADDC branches. If you are applying online, select whether you are a tenant or owner of the residential property. Then, enter the premise ID number.
The premise ID number is given on Tenancy Contract or Property Purchase Contract. After doing so, enter the property address and submit it. Your application will be processed by ADDC and a new ADDC electricity connection will be set up.
Account Activation Charges
There are no ADDC connection charges for setting up an account. However, AED 1000 deposit must be paid which will be included in the first bill. At the time of closing your ADDC account, the deposit will be returned or it can be transferred to a new property.
Terms and Conditions
For setting up a new electricity connection in Abu Dhabi, the following terms must be fulfilled by the applicant.
- The customer must pay water and electricity bills monthly through their preferred channels for paying ADDC bills in Abu Dhabi.
- An AED 50 fine will be imposed on the consumer with every bounced cheque.
- The reconnection charges will be AED 100 if the services are disconnected due to non-payment.
- The customer must agree to not change, manipulate or modify ADDC’s assets. For committing any violation, a fine of AED 10,000 will be imposed.
- A fine of AED 10,000 apart from consumption fees and other damage costs will be imposed if the customer supplies the services with others.
- The customer must not reconnect the services without informing ADDC. Doing so will result in a fine of AED 1000 and the deposit as well as overdue payments will be confiscated.
- The Clearance Certificate must be issued at the end of the tenancy contract. Otherwise, additional charges will be imposed on future fines or consumption fees on the same account.
- If the customer does not adhere to ADDC terms, the authority can disconnect their services.
- The customer must update all their details in the agreement to avoid any unfortunate consequences.
- If the customer fails to pay their bills for more than 60 days, ADDC has the right to disconnect services without prior notice.
- The customer must pay the security deposit set by ADWEA’s regulations.
- After the premises are evacuated, no application will be accepted from the same account.
How to Request a Commercial Electricity Connection
The residents can also apply for a new ADDC electricity connection if they buy a commercial property in Abu Dhabi. ADDC connection procedure and charges remain the same for this property type. However, the documents required differ. They are as follows.
Documents Required
Copies of the following documents are required:
For tenants
- Trade Licence
- Signature Authorities
- Tenancy Contract
- Previous Account Closing Letter for the property that the user will move into
For owners
- Trade Licence
- Signature Authorities
- Property Purchase Contract or Site Plan
- Previous Account Closing Letter for the property that the user will move into
Electricity Tariff in Abu Dhabi
To understand the electricity tariff in Abu Dhabi, let’s first go through the green and red bands. A green band is the lower rate that you can use within the daily allowance. On the other hand, a red band is a higher rate for surpassing the daily allowance. Moreover, the tariff is affected by the type of property you live in.
There are different tariffs for UAE nationals and expats. The rates according to the ADDC guidelines are as follows.
For UAE Nationals
6.7 fils for 1 kWh and 7.5 fils if the rate exceeds the green band. For apartments, the green allowance is 30 kWh per day and for villas, it is 400 kWh per day.
For Expats
26.8 fils for 1 kWh and 30.5 fils if the rate exceeds the green band. For apartments, the green allowance is 20 kWh per day and for villas, it is 200 kWh per day.
FAQs
How to Set up an Electricity Connection in Abu Dhabi?
If you shift from another Emirate, for instance, moving to Abu Dhabi from Dubai, register the tenancy contract with Tawtheeq. When it is done, the details will be used for ADDC bills. In case you are an owner-occupier or live outside Twatheeq-operated areas, a separate application is required. It can be submitted online or at an ADDC with the required documents to obtain a new ADDC electricity connection.
How do I Set up ADDC?
If the customer is registered with Tawtheeq, their water and electricity bills will be set up by ADDC. A new account will be created under the same name as their tenancy contract and the user will receive the bill within a month.
This is all on the procedure and requirements to set up a new ADDC electricity connection. Therefore, if you plan to own or rent a residential property in Abu Dhabi, you can follow these steps to avail of the service. You can also go through these ADDC FAQs for more details and services by the Authority.
Stay connected to dubizzle’s real estate blog for details on different utility services in the Emirates and more.
