All About OnTime Government Services
Government paperwork in the UAE often requires several steps and interaction with multiple departments. To simplify this process, OnTime Government Services was established in 2003 as the first private company authorised to outsource government services in the UAE. By bringing a wide range of official services under one roof, OnTime provides individuals and businesses with a faster, more convenient way to complete essential transactions. These include services such as visa applications and business licensing, available through both online platforms and dedicated service centres across Dubai.
Purpose of OnTime Government Services

OnTime Government Services streamlines access to various official services for individuals and businesses. This comprehensive model simplifies and accelerates procedures, encompassing everything from visa processing to trade licensing. Services are conveniently offered online and at numerous service centres throughout Dubai.
Key Services Offered by OnTime Government Services
OnTime services in Dubai cover several essential categories of government-related processes:
- Amer Services: Processes immigration and residency visa applications, renewals and approvals.
- Labour Contract Services: Covers labour contract management, company registration and corporate documentation.
- Emirates ID: Offers Emirates ID typing and biometric services for residents and newcomers.
- Dubai Economy and Tourism (DET): Authorised to process new trade licenses and renew existing ones for businesses.
- EHS Services: Handles residency and embassy medical tests, plus health card and birth certificate issuance.
- RTA Services: Includes vehicle branding, traffic file setup, ad approvals and license renewals.
- Real Estate Trustee Services: Supports property-related transactions for owners, tenants and managers.
- Translation Services: Provides multilingual legal, corporate and personal document translations compliant with UAE regulations.
- Attestation Services and Visa Services: Handles document attestation for official use and assists with various visa processes.
- DHA and MOHAP Services: Processes medical tests and licensing applications for healthcare professionals via DHA and MOHAP.
- UAE Residency Visa: Manages visa applications and renewals across all UAE emirates.
- Insurance Services: Provides access to health, life, motor, property and business insurance options.
- OnTime Business Setup: Supports businesses with licensing, PRO services, banking, visas and UAE setup requirements.
OnTime service centres in Dubai

To make government-related services easily accessible, OnTime Government Services operates multiple branches across Dubai. Each branch is strategically located to serve individuals and businesses efficiently. Below are the details:
Sheikh Zayed Road – Mazaya Centre
Address: Mazaya Centre, Sheikh Zayed Road, Dubai
Nearby Landmark: Close to major business hubs and easily accessible via Sheikh Zayed Road.
Deira – Al Baraha Smart Medical Centre
Address: Near Al Baraha Hospital, Al Baraha, Deira, Dubai
Nearby Landmark: Located close to Al Baraha Hospital.
Oud Metha – Business Venue Building
Address: Business Venue Building, Umm Hurair Road, Oud Metha, Dubai
Nearby Landmark: Centrally located for easy access from Oud Metha and surrounding areas.
Bur Dubai – Embassy and Consulate Services
Address: Ground Floor, Naseer Lootah Building, Opposite Pakistan Consulate, Bur Dubai, Dubai
Nearby Landmark: Opposite the Pakistan Consulate in Bur Dubai.
Al Manara – DET Services
Address: Sheikh Zayed Road, beside Al Safa Metro Station, inside Al Manara Centre
Nearby Landmark: Next to Al Safa Metro Station for convenient public transport access.
FAQs
What services are offered by OnTime in Dubai?
OnTime in Dubai offers a wide range of services, including visa processing, Emirates ID, labour contracts, business licensing, medical tests, RTA services, real estate trustee services, translation, attestation and insurance solutions.
Where are OnTime service centres located in the UAE?
OnTime service centres are located across Dubai, including Mazaya Centre, Al Baraha Smart Medical Centre, Oud Metha, Bur Dubai and Al Manara.
Can I apply for an Emirates ID through OnTime?
Yes, you can apply for an Emirates ID through OnTime.
OnTime is a government service provider offering a wide range of essential services under one roof. From visa processing and Emirates ID applications to business licensing and healthcare-related procedures, it simplifies complex processes for both individuals and businesses. By combining efficiency with accessibility through online platforms and walk-in centres, OnTime supports the UAE’s vision of streamlined, customer-focused government services.
If you’re planning to settle down in the Emirates, explore these properties for sale in the UAE to find the perfect place to call home.
Stay tuned to dubizzle’s property blog to learn more about real estate trends, investment tips and market updates across the UAE.
Cover Image Credits: OnTime Government Services Website