The Road and Transport Authority (RTA) has launched several services providing convenience to public transport users and motorists. From nol cards to e-Wallet by RTA, the authority has completely transformed transportation in Dubai. While nol cards are mainly used to pay public transport fares, the RTA e-wallet can help with fee payment of RTA-related services such as licencing, training, vehicle inspection and Dubai Taxi.
Here’s a detailed overview of the RTA e-wallet in Dubai and how to top up and manage the account.
What Is RTA e-Wallet?
The transaction systems are digitised around the world, allowing easy, safe and secure payment methods. RTA e-wallet is one such system that allows users to top up their balance and pay for various RTA services. For instance, if you request a car driving licence in Dubai, you can pay its fee via the e-wallet.
While many confuse e-wallet and nol pay app, both are quite different. A nol card or app is primarily used to pay Dubai public transport fares. On the contrary, the e-wallet helps pay for the RTA services and Dubai taxis.
Here are the benefits of using an RTA e-wallet and how to top up and manage the account.
Benefits of e-Wallet by Road & Transport Authority in Dubai
RTA Dubai offers an e-wallet service with benefits for individuals, businesses and organisations. This e-wallet has the following advantages:
- Individuals and companies can pay RTA fees and fines electronically. It helps skip the need for cash transactions or multiple steps. Also, it saves time and streamlines processes.
- E-wallet reduces the hassle of carrying cash or checks for payment of services, such as RTA services for commercial licence plates or other permits and licencing.
- There are no additional charges for transferring funds within the e-wallet system.
- Users can top up their e-wallet balance through various channels, including the RTA website.
E-Wallet Usage
An e-wallet is another mode of payment for various RTA services. For instance, individuals and companies can pay for services, such as the following:
- RTA advertisement services, such as applying for a permit to advertise on vehicles in Dubai.
- Dubai traffic fines
- Number plates issuance
- Licence and driver training fees
- Vehicle inspection services in Dubai
- Dubai taxi
How to Apply for E-Wallet Account
This service allows one to sign up and create an online prepaid account. From individuals to companies, one can apply for an e-wallet account from the RTA website by following these steps:
- Log in to the RTA website
- Select ‘Apply for e-Wallet Account’
- Individuals must submit Emirates ID
- Companies must submit valid trade licences and authorisation letter
- Upload all the details, such as name, email address and contact details
- Confirm the information and agree to the ‘Terms & Conditions’
- After verification of documents and Emirates ID, the customer receives the RTA e-wallet account number and PIN code on the registered email
How to Manage E-Wallet Account
The managing service allows users to reset or update information, such as PIN code, personal details and contact information. Here’s how to update different information:
Reset PIN Code
- Click on ‘Reset the Pin’ after logging into the RTA account
- Confirm it
- Receive a new PIN code for the RTA e-wallet on the registered email
Update PIN Code
- Click on ‘Update Pin’ after logging into the RTA account
- Enter the old and new PIN code
- Confirm it and the PIN code will be updated
Update Account Information
- Log in to the RTA account and click on update account information
- Enter the latest information, such as trade licence, contact number and other details
- Confirm the information and it will be updated
Update Trade Licence Data
After updating your trade licence, update the information on the RTA e-wallet as well.
- Click on ‘Update Company Profile’
- Edit ‘Expiry date’ of the trade licence
- Attach a copy of the trade licence
- Update the information and confirm it
Update Password
- Click on Update Password
- Enter the old and new password
- Confirm it to update your RTA account password
View Transaction History
One can view the transaction history and details by simply selecting the start and end date to view transactions between those dates. Plus, it is easily accessible on the e-wallet dashboard.
Subscribe a Service
- Click on the e-Wallet tab
- Select ‘Service Subscription’ on the left panel
- Subscribe to the service from the list
- Enter the required information and subscribe
How to Top-Up E-Wallet Account
To top-up the e-wallet account, the users have two options. The first one is to top up the account using the debit or credit card on the RTA website. Meanwhile, the other option is to visit the Al Ansari exchange.
Top Up Via Website
- Log in to the e-Wallet Account
- Click on ‘Top Up e-Wallet Account’
- Select the amount and click on ‘Pay’
- Enter credit card details and confirm the payment
Note that this service is free of cost.
Top Up Via Al Ansari Exchange
- Visit the agent
- Provide e-wallet account number
- Pay the agent via cash or cheque
When you top up your RTA account via the Al Ansari exchange, you must pay the following fees:
- Pay AED 60 to add more than AED 50,000
- To add less than AED 50,000, a fee of AED 20 is applicable
- For AED 20,000 or less, the fee is AED 15
Moreover, there is a maximum and minimum top-up limit for individuals and companies.
- Individuals must top up a minimum of AED 10 and a maximum of AED 50,000
- Companies must top up between AED 500 and AED 500,000
To top up the balance via the credit card, users can top up the balance of up to AED 250,000 in one go.
How to Cancel E-Wallet Account
To cancel the account, individuals must submit an Emirates ID. Meanwhile, the companies must submit an official letter with IBAN. Moreover, users will receive a refund of their remaining amount after cancellation of the RTA e-wallet account.
The users must follow up with the Finance Department to receive the cheque for a refund. Besides, the users will receive a notification of their application status.
FAQs
Is There a RTA e-Wallet App?
No, there is no RTA e-Wallet app. Users can only access e-wallet via the official RTA website.
What Is the RTA e-Wallet Price?
RTA e-wallet is free of cost. You don’t need to pay any charges for it.
These were all the details on the RTA e-wallet. You can apply for an e-wallet to pay for the RTA services. For instance, when you buy a used car in Dubai, you can pay the registration fee via e-wallet.
Stay tuned to the dubizzle cars blog to learn more about RTA-related services and applications.
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