All About RTA’s Participation in AccessAbilities Expo 2024
- RTA at AccessAbilities Expo 2024
- Customised Buses
- Customer Happiness Centre On Wheels
- Smart Pedestrian Signals Project
- FAQs
The Government of Dubai is committed to maintaining an inclusive environment in the Emirates. In line with this commitment, the Roads and Transport Authority (RTA) is making efforts to facilitate an enhanced and accessible transportation network. They have introduced initiatives focused on making transportation convenient and accessible for people of determination (PoD).
These initiatives were presented by RTA at AccessAbilities Expo 2024. Let’s find out more about RTA’s efforts to ensure the safety of PoD when travelling.
RTA at AccessAbilities Expo 2024

RTA participated in the AccessAbilities Expo 2024 held at the Dubai World Trade Centre. The event took place from October 7th to October 9th, 2024 under the patronage of His Highness Sheikh Ahmed bin Saeed Al Maktoum.
The expo included over 300 international exhibitors along with a dedicated rehabilitation centre. Moreover, a variety of different local and private entities also took part in the event. The exhibit displayed innovative global practices for enhancing accessibility for people of determination. These practices are set to make the lives of PoD better with the help of different technologies and services.
The exhibition aims to promote collaboration and networking between international companies for the development of products or services catering to PoD.
RTA Initiatives for People of Determination
Reflecting Dubai’s commitment to enhancing inclusivity, the RTA has introduced various new transport facilities for people of determination in Dubai. Below you can find the RTA’s initiative at AccessAbilities Expo 2024 along with their details.
Customised Buses for People of Determination
Firstly, RTA unveiled its new buses that are specifically tailored for people of determination. These buses include features that make transportation easier and accessible. In addition, RTA screened a feature film about the services offered to people of determination in Dubai metro and tram stations. These services are compliant with the ‘Dubai Building Code.’ The Dubai Building Code entails a set of strict guidelines that help enhance accessibility. Some key features available at the Dubai metro and tram stations are as follows:
- Indoor and outdoor passages
- Automatic entrance doors
- Sloping ramp
- Informational signboards
- Designated waiting areas
- Spacious elevators
Customer Happiness Centre On Wheels
Secondly, RTA brought forward the ‘Customer Happiness Centre On Wheels’ initiative offering a variety of services. This RTA Initiative for People of Determination at AccessAbilities Expo 2024 is developed for both senior citizens and people of determination. Some of these services include vehicle registration, vehicle possession certificate and vehicle ownership transfer. Moreover, it offers the renewal of vehicle registration that is subject to technical inspection services.
Smart Pedestrian Signals Project

Lastly, RTA introduced the Smart Pedestrian Signals project to attendees of the AccessAbilities Expo 2024. The purpose of this innovative project is to strengthen traffic safety for people who require additional time while crossing streets and PoD. This system relies on sensors linked to a ground optical system that detects motion and accordingly regulates signal timings.
FAQs
How are People of Determination treated in the UAE?
The government of the UAE provides people of determination with access to different services and features developed specifically to cater their unique needs.
What is RTA’s Customer Happiness Centre on Wheels initiative?
RTA’s Customer Happiness Centre on Wheels is an initiative that offers a wide range of services for the convenience of senior citizens and people of determination.
What does RTA’s Smart Pedestrian Signals project entail?
The Smart Pedestrian Signals project by RTA enhances the safety of PoD by utilising sensors connected to the ground optical system.
The initiatives revealed by RTA at AccessAbilities Expo 2024 highlight their commitment to making Dubai an inclusive space for all individuals. Using these ideas can help facilitate enhanced road safety for PoD.
In addition to RTA services for people of determination, the organisation consistently updates its website to make it more accessible. Some of these updates feature page reader and sign language support. RTA overlooks Dubai’s public transportation system, making continuous efforts to improve its different aspects.
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