- Who Can Use the Taxi Service
- Required Documents
- Process of Booking
- Estimated Time of Arrival
- Service Fee
- FAQs
The Road and Transport Authority (RTA) in Dubai aims to facilitate everyone by offering a variety of public transport and taxi services. Under the supervision of the RTA, the Dubai Taxi Company (DTC) operates the People of Determination Taxi in Dubai. The service has a simple procedure for booking and payments, which adds to the ease of the users.
Who Can Use People of Determination Taxi in Dubai
This particular Dubai Taxi service is intended to be used by People of Determination in Dubai.
Required Documents to Use Taxi Services for People of Determination in Dubai
According to the RTA and DTC, a SANAD Card is required to use the special needs taxi services in Dubai. It is a card issued by the Community Development Authority (CDA-Dubai) and the Ministry of Community Development.
Process of Booking Dubai transport services for People of Determination
The RTA special taxi services are part of Dubai’s public transport network that can be booked via the following means:
Street Hail
Mobility taxis for People of Determination can be booked by street hail.
Exclusive Locations
According to DTC, the exclusive locations for the Dubai wheelchair accessible taxi service include Hatta, Dubai Airports (T1,2,3 and DWC) and Port Rashid. Base fares for these locations are higher than usual.
Call Centres
The People of Determination taxi in Dubai can be booked by reaching out to the DTC call centres:
- DTC Call Centre: 800 88088 (for taxi booking and customer care)
- RTA Call Centre: 800 90 90 (designated for customer care)
While booking the taxi via a call centre, the user needs to verify whether they need a ride with or without a lift or ramp for wheelchair assistance.
Mobile Application
Taxi services for People of Determination in Dubai can also be booked through the Bolt app (iOS | Android). The user needs to log into the app and select their desired taxi booking service. Moreover, the user also needs to input their current location and destination location on the app.
Average Processing Time of the Taxi Service
The average processing time for the special needs taxi services in Dubai depends on the means of booking. Details are as follows:
- Mobile Application: According to the displayed ETA
- Call Centre: As per the booking time or ETA communicated
- Street Hail: Instantaneously
- Dubai Airports (T1,2,3 & DWC) and Port Rashid: Instantaneously
Service Fees for RTA People of Determination taxi in Dubai
Here’s the breakdown of the service fee for the RTA accessible taxis in Dubai.
When booking via streets, apps or call centres, the cost of People of Determination taxis in Dubai will be:
- Base Fare: AED 8
- Per KM Rate: AED 2.14
When booking the RTA dedicated taxi service for People of Determination, the service charges will be:
- Base Fare: AED 25
- Per KM Rate: AED 2.14
Note that the DTC offers a discount of 50% to SANAD cardholders.
Dos and Don’ts for RTA Accessible Taxis in Dubai
The following are the essential terms and conditions for using the taxi service in Dubai.
- Eating and drinking are not allowed in the vehicle.
- The user can’t smoke in the vehicle.
- The user is not allowed to carry a pet during the trip.
- The user is responsible for taking care of their belongings. The service provider may not be held responsible.
- Emergency vehicles for People of Determination can also be booked via the DTC call centre.
FAQs
Are wheelchair-accessible taxis available in Dubai?
Yes, wheelchair-accessible taxis are widely available in Dubai and operate under DTC.
How much discount can a user avail if they have a SANAD card?
DTC offers a 50% discount on People of Determination taxi services in Dubai to SANAD card users.
Which mobile apps can be used to book a People of Determination taxi?
You can book the DTC special taxi service via the Bolt App. DTC and Bolt App have partnered to facilitate the users.
This is everything to know about the People of Determination taxi in Dubai. The booking process and associated costs are pretty clear and streamlined, enhancing the ease of use.
In addition to publicly available services, there are many People of Determination vehicle features. Individuals can pick any used or new car for sale in Dubai and convert it into a PoD-friendly vehicle.
For more information on daily mobility and accessibility in Dubai, stay connected with the UAE’s leading car blog.
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