How to Get a Certificate of Verification for Utility Lines in Dubai
When carrying out infrastructure work in Dubai, ensuring that utility line routes are accurately marked is essential for safe and compliant construction. To verify that the approved utility line route matches the coordinates assigned by the authorities, contractors must obtain a certificate of verification for utility lines. Knowing how to get a certificate of verification for utility lines in Dubai can help infrastructure contractors complete utility projects in compliance with Dubai Municipality’s requirements.
What Is a Certificate of Verification for Utility Lines?
A certificate of verification for utility lines is an official document issued by Dubai Municipality after inspecting and verifying the approved utility line route on-site. Before the certificate is issued, Dubai Municipality confirms that the utility line coordinates have been accurately marked according to the approved route.
The service is primarily intended for infrastructure projects involving utilities such as:
- Water networks
- Irrigation systems
- Related utility infrastructure works
Required Documents
To apply for a certificate of verification for utility lines in Dubai, applicants must provide the following information and documents:
- Number and location of the survey points to be verified.
- A plan identifying the approved utility line route for on-site verification.
How to Apply for a Certificate of Verification for Utility Lines

Applicants can complete the process through the Dubai Municipality App or website
- Step 1: Obtain the ROW Coordinates: Complete the Request Right-of-Way (ROW) Coordinates service and receive the approved utility line coordinates.
- Step 2: Log in: Sign in to the Dubai Municipality app or website using either UAE Pass or your Dubai Municipality account credentials.
- Step 3: Submit the application: Select the Certificate of Verification for Utility Lines service and submit your application. Dubai Municipality will review the request and either approve the application or request corrections if any information is missing or inaccurate.
- Step 4: Pay the applicable fees: Once the application is approved, pay the required service fees through one of the available payment methods.
- Step 5: Schedule the site inspection: After payment, select a suitable inspection date through Dubai Municipality’s website or the link you received in the SMS confirming the payment.
- Step 6: Site verification: Meet the Dubai Municipality survey team at the scheduled time. The inspector will verify that the utility line route matches the approved coordinates.
- Step 7: Receive the certificate: If the inspection is successful, the Certificate of Verification for Utility Lines will be issued online.
Fees to Get a Utility Lines Verification Certificate in Dubai

The service fees to complete the utility network verification process in Dubai include:
- Survey point fee: AED 25 per point
- Local fees: AED 5
- Knowledge and Innovation fee: AED 20
- VAT: 5%
Payment Methods
Applicants can pay using several digital payment options, including:
- Credit card
- Apple Pay
- Samsung Pay
- Noqodi
- Direct debit
Payments can also be made through Al Ansari Exchange using:
- Cash
- Due-date cheque (made payable to Al Ansari Exchange)
Payment Channels
The fees to get a utility lines verification certificate in Dubai are accepted through these bill payment channels:
- Dubai Municipality application
- DubaiNow application
- Dubai Smart Government portal
- Al Ansari Exchange branches
Terms and Conditions
Applicants must comply with Dubai Municipality’s requirements before requesting a Certificate of Verification for Utility Lines. The following terms and conditions apply:
- The service is available only to infrastructure contractors working in the water, irrigation and other related utility infrastructure sectors in Dubai.
- Applicants must first obtain the approved Right-of-Way Coordinates before applying for the certificate.
- The utility line coordinates must be accurately fixed on-site before requesting the verification.
- The verification request must be submitted to the Topographical Survey and Infrastructure Section of Dubai Municipality’s Survey Department.
- A Dubai Municipality surveyor will conduct an on-site inspection to verify that the utility line route matches the approved coordinates.
- The certificate is issued only after the site inspection has been completed.
FAQs
How long does it take to receive the certificate?
The certificate is generally issued within one working day after on-site verification is completed.
Why can a certificate of verification for utility lines application be rejected?
Dubai Municipality may reject the application if the planning area number for the site is not provided or if the area to be verified is under a planning freeze or located within a non-planning area.
Is there a fee for obtaining a utility lines verification certificate?
Yes. The service costs AED 25 per survey point, plus AED 5 in local fees, AED 20 for the Knowledge and Innovation fee and 5% VAT.
This is all about how to get a certificate of verification for utility lines in Dubai. Completing the verification process before commencing utility works helps minimise construction risks, avoid conflicts with existing infrastructure and maintain regulatory compliance.
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Stay tuned to dubizzle’s property blog for more guides on Dubai Municipality services and property regulations.