If you’re a property manager or an owner working with jointly owned real estate in Dubai, you’re likely familiar with the Mollak System. It is a digital platform introduced by the Dubai Land Department (DLD) to bring greater transparency and efficiency to property service fee management.
But before you can charge any service or utilisation fees to property owners, there’s one key step you must not skip: getting them approved through the service and utilisation fees application process. Here’s a breakdown of how it works, what you need and how long it takes — all in one go-to guide.
How to Process the Service and Utilisation Fees Application in Dubai
Service fee approval application in Dubai lets you submit an application for approval of annual service and utilisation fees for jointly owned properties through the Mollak System. It ensures that all financial matters related to property maintenance, management and operation are handled with transparency and in compliance with the Real Estate Regulatory Agency (RERA).
Documentation for Utilisation Fees in Dubai
Before you even log into the system, make sure you’ve gathered these essential documents. Incomplete applications can lead to rejection or unnecessary delays for service charges approval in Dubai:
- A comprehensive breakdown of the project’s yearly service budget, detailing projected costs and allocations.
- Submit at least three tender proposals for each service provider, along with evaluation summaries, in line with the RERA’s procurement guidelines.
- Attach valid copies of all service contracts and utility bills:
- Maintenance agreements
- Property management contracts
- Insurance policies
- Utility bills (water, electricity, central air conditioning)
- Master community charges
- A verified audit report conducted by a RERA-accredited financial auditor confirming the accuracy and integrity of the financial data.
It is important to note here that all companies providing services in your jointly owned property must be licensed in Dubai. If any service provider is operating without a valid license from the Dubai authorities, your application may be rejected.
Step-By-Step Process for Submitting Service and Utilisation Fees Application
The entire process is handled online through Mollak and it’s designed to be efficient and user-friendly. Here’s how it works:
- Step 1: Register or Log In: If you are a first-time user, sign up and create an account on the Mollak System. If you are already registered, simply log in and select the relevant service.
- Step 2: Complete the Application: Fill in all the required details. Also, attach the documents mentioned above and submit the application online.
- Step 3: Application Audit: The DLD will review and audit your application. You’ll receive a notice of acceptance or rejection through the system.
- Step 4: Final Approval: If approved, a confirmation email will be sent to you.
- Step 5: Public Display: Approved data will be published on the DLD’s official Mollak platform, ensuring transparency for all unit owners.
Processing Time
Once your application is submitted, the review process typically takes just 25 minutes — if everything is in order. However, complex cases or missing documentation can cause delays.
FAQs
What are the charges for the approval of the service fees and utilisation fees application in Dubai?
This is a free service provided by the Dubai Land Department. You won’t be charged anything for applying the Mollak platform.
How long does it take to get service fee approval?
It takes around 25 minutes to get the approval for the service and utilisation fees application.
That’s the wrap on how to get the approval for service and utilisation fees application. Make sure you’re prepared, organised and following all RERA guidelines and you’ll sail through the process with ease.
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Stay tuned to the UAE’s leading real estate blog for more updates on various fee structures.
