Dubai’s real estate market is one of the fastest growing in the world, attracting a large number of investors from all over the world. To cater to this growing market, the Dubai government has drafted strict rules and regulations and has separate entities to look after these regulations. One such is the Real Estate Violation System (RVS), which is dedicated to resolving real estate-related violations.
Let’s take a closer look at the real estate violation complaint registration process and the documents required for it.
Things to Consider Before Registering a Complaint
Prior to moving towards the process of registering a complaint with the real estate violation system by the Dubai Land Department (DLD), it is suggested to consider the following things.
Communicate with Landlord
Prior to filing an official complaint against the landlord, it is recommended that the issue be discussed with the landlord. It will not only help in resolving issues but will also lead towards a healthy landlord-tenant relationship. Aside from verbal communication. Tenants can also opt for written emails or letters to highlight the issues.
Understand Your Rights
Make sure that you are aware of all the responsibilities and rights of tenants in Dubai. This also includes the rights of landlords in Dubai and the laws that govern these rights.
Types of Complains
The RVS only register certain types of complaints; for instance, complaints regarding lease contracts are not registered by the systems.
Following are a few types of complaints that RVS caters to.
- Practising real estate activities without a licence or with an expired licence
- Inefficient service provision
- Noncompliance with RERA rules and regulations
- Incorrect information about the real estate company
For complete information, read through our blog on all about Real Estate Violation System in Dubai.
Process to Register a Complaint with the Real Estate Violations System
Following is the process for real estate violation complaint registration.
- Visit ‘Real Estate Violation Portal’
- Click ‘Register a Complaint’
- Fill in all the necessary details and select the appropriate complaint type
- Duly fill-in project/unit details
- Attach all the documents that support the claim
- Write a description (maximum 1000 words) to explain the complaint
- Press ‘Submit’ and finish the process
FAQs
Can I register a complaint about my broker through Dubai’s Real Estate Violations System?
Yes, RVS register complaints regarding real estate brokerage.
What are the fees to register complaints through Dubai’s Real Estate Violations System?
There is no fee to register a complaint with the real estate violations system.
Do I need project-related information for registering a complaint on RVS?
Yes, you will need the project name, property type, building number, community, plot number and unit number to register a complaint with RVS.
This was all about the Real Estate Violations complaint registration process. The RVS aids in making the property transition process more transparent, facilitating landlords and tenants.
Despite all the processes, prior to finalising apartments for rent in Dubai, it is necessary to discuss all the issues with the landlord to avoid any legal hassle.
Besides, if you are new to the Emirates, read through our Dubai annual rental market report 2023 to know all the top areas.
Stay tuned to dubizzle’s property blog for more information on tenancy laws in Dubai.
