All About Request for Adjusting Housing Fees in Dubai
The housing fee in Dubai is a mandatory municipal charge applied to residential units and collected through monthly utility bills issued by Dubai Electricity and Water Authority. If the fee is incorrectly calculated, residents can request for adjusting housing fees in Dubai through a formal process offered by Dubai Municipality.
What is the Housing Fee in Dubai?
Dubai Municipality imposes a housing fee on all non-citizen residents occupying residential properties. This fee supports public services such as sanitation, infrastructure, environmental health and food safety.
- For tenants: 5% of the annual rent stated in the tenancy contract
- For homeowners: 5% of the estimated rental value based on the index issued by the Real Estate Regulatory Agency (RERA)
- According to Dubai Municipality housing fee rules, the amount is divided into monthly instalments and included in DEWA bills.
What is Housing Fee Adjustment in Dubai?
A housing fee adjustment in Dubai allows expatriate tenants or property owners to request a correction if the fee charged does not match the actual rental value or property details.
Common reasons include:
- Incorrect rental value applied
- Outdated tenancy contract data
- Mismatch in property details (size, type or location)
- Errors in the estimated rental value for owned units
Who Can Apply?

Residents (tenants and property owners) in Dubai. Note that the tenants in areas such as the Dubai International Financial Centre (DIFC) have slightly different documentation requirements
Documents Required for Adjusting Housing Fees in Dubai
The documentation required for the process includes:
For DIFC tenants:
- Copy of tenancy contract
For tenants in other areas:
- DEWA number
- Ejari (tenancy contract) number
For property owners:
- DEWA number
Dubai Housing Fee Adjustment Service Channels
You can apply for housing fee correction in Dubai through multiple official channels:
- Dubai Municipality website
- Dubai Now mobile app
- Dubai Municipality mobile app
- Happiness Vehicle service
How to Apply for Housing Fee Correction in Dubai

The Dubai municipality housing fee adjustment process is straightforward:
- Log in using UAE Pass or your account credentials
- Fill in the application form
- Tenants: DEWA number + Ejari number
- Owners: DEWA number + property details (type, rooms, location)
- Upload supporting documents (if required)
- Submit the application
Once submitted, Dubai Municipality reviews the request and responds within given timeframe via email or SMS.
Applying via Happiness Vehicle
Alternatively, applicants can use the Happiness Vehicle service for the Dubai Municipality housing fee adjustment:
- Call: 800900
- Select Citizen Services
- Schedule an appointment
- Customer’s visit to complete the process
Fees and Processing Time for Adjusting Housing Fees in Dubai
The service is free of charge and the processing time may take up to 3 working days.
Terms and Conditions for Dubai Housing Fee Reduction Request
The following are the terms and conditions for the validation of the process.
- The housing fee is legally mandated under Dubai’s revenue regulations
- Any correction is based on verified tenancy or official rental index data
- Accurate Ejari registration is essential for tenants
FAQs
Do citizens pay the housing fee?
UAE citizens are exempt from the housing fee. If anyone is not exempted, they must update their DEWA account from expatriate to citizen and apply for a fee amendment with Dubai Municipality to cancel or refund it.
Why is my housing fee higher than expected in Dubai?
Your housing fee in Dubai may be higher than expected if the rental value in your DEWA bill does not match your tenancy contract or the estimated property value used by Dubai Municipality.
Can tenants request a reduction in housing fees in Dubai?
Yes, tenants can apply to settle the housing fee dispute in Dubai for a reduction or revision, depending on the parameters of calculation.
The process for adjusting housing fees in Dubai ensures that residents are charged fairly based on actual property values. Whether you are a tenant or homeowner, regularly review your DEWA bill and initiate a housing fee adjustment in Dubai when discrepancies arise.
Whether buying or renting a property in Dubai, individuals must be aware of the housing fee estimation and calculation to avoid overpayments.
For more information on Dubai regulatory laws and regulations, stay connected with the UAE’s leading property blog.