The Abu Dhabi Distribution Company (ADDC) is an authority responsible for powering electricity and supplying water to homes and offices in the UAE’s capital. ADDC launched its mobile app to make paying bills or updating consumer details more convenient for customers. ADDC app is a one-stop solution for all consumers offering a convenient and quickest way to pay and check electricity and water bills.
Here’s a complete guide to the ADDC app and all the services it offers to customers.
ADDC MOBILE APP FEATURES AND SERVICES
Abu Dhabi Distribution Company (ADDC) provides smooth water distribution and electricity supply. Alongside this, it makes viewing bills, tracking consumption regularly, and paying bills easy via the ADDC app.
The key features of ADDC are as followed:
- Pay utility bills and save credit card details for Autopay
- Electricity and water bill payments for friends
- Manage and view complete bill breakdown
- Find complete consumption details
From opening your ADDC account when you move into paying bills, the ADDC mobile application offers the following services.
MANAGE AND UPDATE INFORMATION
ADDC app allows users to update their information timely. For instance, when the tenants renew their tenancy contracts in Abu Dhabi, they will have to update their details on Tawtheeq and ADDC to continue using electricity and water services.
From move-in to move-out, customers can utilise every service from ADDC. These services include connection or disconnection of electricity and water services. Moreover, consumers can manage the bills of their multiple properties in Abu Dhabi via this mobile application.
VIEWING AND PAYING BILLS
Similar to DEWA mobile application, consumers can pay ADDC bills via mobile phone. Alongside, users can set up direct debit or autopay that debits the bill amount each month automatically. Also, consumers can save their credit card details to pay ADDC bills more conveniently and quickly.
Moreover, the ADDC app allows users to pay bills for their friends and family. That said, the person paying bills for a friend can simply enter the ADDC account number and pay for a friend. Besides, the ADDC mobile application allows customers to obtain green bills similar to DEWA.
ACTIVATE OR DEACTIVATE ADDC CONNECTION
When you move in and rent an apartment in Abu Dhabi, you will need to request a new ADDC connection. Besides, when moving out, you will need to apply for disconnection. ADDC app allows customers to activate and deactivate ADDC accounts. Alongside this, users can request technical support and assistance via the mobile application.
CHECKING ELECTRICITY AND WATER CONSUMPTION
ADDC app offers a complete breakdown of the consumer’s monthly electricity and water consumption. Users can check and compare their monthly electricity and water consumption.
FIND THE NEAREST BRANCH, KIOSKS, OR PAYMENT LOCATION
ADDC customers can find the nearest ADDC customer care centres or kiosks for paying ADDC bills onsite. Here are a few ADDC branches and kiosks:
- Madinat Zayed Abu Dhabi
- Headquarters, Main Branch, Al Bawakhir Street
- Mussafah Tasheel Village Mall
- Baniyas Bawabat Al Sharq Mall
- Madinat Zayed TAMM Centre
- Al Marfah TAMM Centre
- Al Sila TAMM Centre
- Delma TAMM Centre
- Ghayathi TAMM Centre
- Liwa TAMM Centre
TIPS ON SAVING ELECTRICITY AND WATER CONSUMPTION
ADDC sends tips and guides on the reasons why your electricity and water bills are high. Alongside, how one can manage consumption and reduce these electricity and water bills.
This was all about the ADDC app that offers the above-mentioned features. You can download the ADDC mobile application (Android or iOS) to utilise all the services more conveniently. Besides, the mobile app allows users to send their enquiries and feedback in case of any wrong bills or service charges. Therefore, when you move in and buy a house in Abu Dhabi, ensure that you install this mobile application to use the utility services easily and pay bills conveniently.
Stay tuned to the UAE’s leading property blog to find out more about different mobile apps and home gadgets to make your life easier and smarter.
Related Posts
