Renting a property carries risks for landlords, making tenant screening an important part of the process. To make tenant screening smoother and accurate, Etihad Credit Bureau (ECB) launched a tenant screening solution. The service enables private landlords to securely request the credit score of prospective tenants via the UAE PASS.
ECB, the UAE’s federal entity for credit information, is among the earliest entities to implement the UAE PASS as a digital consent channel. This service was first announced and previewed at GITEX 2025 by the Telecommunications and Digital Government Regulatory Authority (TDRA) and Digital Dubai. It was officially launched through the Etihad Bureau mobile application in April 2026.
The initiative marks another step in the ongoing collaboration between ECB, TDRA and Digital Dubai introducing integrated digital services that support the country’s wider digital transformation and zero-bureaucracy goals.
How The Service Works
Landlords can request a tenant’s credit score through the ECB mobile application. Prospective tenants must provide consent via the UAE PASS before their credit information is shared. The process has been designed to offer secure digital verification while maintaining data privacy standards.
Benefits of the Tenant Screening System by ECB
The newly launched screening solution to check tenant credit score in the UAE offers many benefits for landlords and the wider rental market:
- Secure digital verification: The service allows landlords to access tenant credit information with the help of a secure, UAE-Pass enabled system. This makes sure data is shared with user consent.
- Faster screening process: By reducing manual checks and paperwork, the platform helps streamline tenant verification which in turn helps rent out the property quickly.
- Consent-based process: The system aims to improve confidence and transparency in the UAE’s rental market while giving prospective tenants greater control over how their financial data (credit score) is shared.
- Improved rental transparency: Access to verified credit information helps landlords make more informed decisions before finalising tenancy agreements.
- Reduced rental risk: Better financial assessments of applicants helps landlords minimise the risk of late payments or defaults.
- Stronger trust in the rental market: The initiative enhances accountability between landlords and tenants, supporting a more reliable and transparent rental eco system.
FAQs
How can landlords in the UAE check a tenant’s credit score?
Landlords can request a prospective tenant’s credit score through the ECB tenant screening service via their mobile app, with tenant consent provided securely through the UAE-PASS.
What is the role of UAE PASS in verifying a tenant’s credit history?
UAE PASS acts as a secure digital consent tool, allowing tenants to authorise landlords to access their credit information for verification purposes.
Can a landlord in the UAE reject a tenant based on a low credit score?
Yes, landlords consider the tenant’s credit score when deciding whether to approve or reject a rental application.
That is all about the new UAE-Pass linked tenant screening tool. The launch of ECB’s tenant screening tool marks a step forward in digitalising the UAE property market. With the help of secure, consent-based access to tenant credit scores via the UAE-PASS, the system aims to improve transparency, reduce risk for landlords and support more informed rental decisions.
Besides, those looking to rent properties can also check out these properties for rent in the UAE.
Stay tuned to dubizzle’s property blog for more on different tools that help improve the real estate market.
