All About Residential Assistance Cancellation Request in Dubai
The residential assistance cancellation request is a service by the Ministry of Energy and Infrastructure in Dubai, allowing citizens to revoke their housing assistance decision. While housing support is granted based on a person’s financial, personal and residential circumstances at the time of application, these conditions may change. Whether you experience a rise in income, family adjustments or new housing options, the ability to cancel a residential assistance request in Dubai ensures you’re not locked into support that no longer matches your current situation.
Overview of Residential Assistance Cancellation Request in Dubai
The residential assistance cancellation request in Dubai by MOEI provides individuals with the option to withdraw from housing support. This service ensures flexibility for applicants whose circumstances may have changed, such as increased financial stability or new housing arrangements. It works alongside Dubai Municipality residential aid services, which also aim to make housing support more adaptable for citizens.
Steps to Cancel Residential Assistance Request in Dubai

To cancel a residential assistance request in Dubai, the process is simple and user-friendly:
- Login using your UAE PASS account.
- Complete the required fields with accurate information.
- Attach the necessary documents (if applicable).
- Submit the request and receive confirmation.
Service Channels
The service is available through multiple channels to ensure convenience:
- Happiness Service Centres – Open during working hours in Dubai, Ras Al Khaimah and Fujairah
- Official Website – Accessible 24/7
- Smart App – Accessible 24/7
Data Sharing

For verification purposes, personal data is shared with relevant government bodies, such as:
- Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
- Fujairah Municipality
- Ajman Municipality and Planning Department
- Ministry of Human Resources & Emiratisation (MOHRE)
- Ministry of Economy
- Ministry of Community Empowerment
- Etihad Water and Electricity (EtihadWE)
- Ministry of Justice (MOJ)
- General Pension and Social Security Authority (GPSSA)
- Abu Dhabi Pension Fund
- Etihad Bureau
FAQs
Who can request the cancellation of residential assistance in Dubai?
UAE Nationals, including senior citizens, special needs individuals and eligible women (widows, divorced, parentless, married to a non-citizen or with parentage unknown), can request the cancellation of residential assistance in Dubai.
Is there an online portal to cancel residential support in Dubai?
Yes, the request can be made through the official website or the MOEI Smart App, both available 24/7.
What is the processing time for a residential assistance cancellation request?
The processing time for a residential assistance cancellation request is 5 working days.
The Dubai housing assistance cancellation request ensures that residents can manage their property-related decisions with ease. With no fees, a simple process and multiple service channels, it reflects Dubai’s commitment to providing flexible and citizen-friendly services.
If you’re looking to invest, explore these properties for sale in Dubai and take advantage of the city’s thriving real estate market. For off-plan options, go through these new projects in Dubai offering promising potential for high returns and long-term value.
Keep reading the dubizzle property blog for more updates on Dubai’s housing services, property guides and real estate opportunities across the UAE.