All About Requesting for New Waste Container / Changing Its Location in Dubai
- Understanding The Service
- Documents Required
- Step-by-Step Guide
- Processing Time
- Terms and Conditions
- FAQs
Effective waste management is necessary to ensure a clean and sustainable environment. In Dubai, the Dubai Municipality offers essential services for residents, businesses and government entities to request new waste container or for changing its location in Dubai. These services ensure efficient waste disposal, improving the city’s cleanliness and hygiene.
By streamlining the process, Dubai Municipality facilitates better waste management practices, helping maintain a healthier environment. Here’s more information on it.
Understanding the Service
The Dubai Municipality offers various waste management and pest control services to residents, businesses and government entities to request new waste containers or change the location of existing ones. This helps maintain hygiene and manage waste effectively.
Who Can Request These Services?

Residents
Residents can put new waste container request Dubai or waste container location change Dubai to manage household waste better.
Businesses
Businesses can ensure proper waste disposal by requesting additional containers or relocating existing ones to more convenient locations.
Government Entities
Government entities can utilise these services to maintain cleanliness and efficient waste management in public areas.
Documents Required for a New Waste Container or For Changing Its Location
- Photographs of the container’s current location.
- A site plan.
Step-by-Step Guide to Requesting for New Waste Container/Changing Its Location in Dubai

To request a new waste container or change its location, follow these steps:
- Access the Dubai Municipality website and log in.
- Submit your application for the required service.
- Attend the scheduled site inspection with a Dubai Municipality official.
- Review the decision on your application (approval or rejection).
- If a new container is approved, it will be delivered. For container removal, contact the RTA.
Fees and Payment
Request for a new waste container or for changing its location in Dubai is free of charge. There are no transactions involved in this process.
Processing Time and Service Delivery
The Dubai Municipality processes requests for new waste containers or changing their locations within seven working days.
Contact and Support

- Dubai Municipality Application
- WhatsApp: 800900
- Dubai Now Application
Call Centre:
800900
Terms and Conditions to Request a New Waste Container or to Change its Location
- This service does not include investment sectors.
- You must notify the Waste Operations Department before relocating or tampering with waste containers. To request a change in the location of a waste container, follow the service procedures on the Dubai Municipality website.
- For a new waste container under the “My City My Environment” initiative, please contact the call centre at 800900.
- If relocating a waste container involves removing its solid flooring, approval from the Waste Operations Department is required before referring the matter to the RTA.
FAQs
Can I request an additional or larger container if the current one is insufficient?
You can request a change in the size of the waste container or apply for an additional one by contacting the Call Centre at 800900.
Can I schedule a site inspection at my convenience?
Yes, after submitting your application, you can coordinate with the Dubai Municipality official to schedule a site inspection at a convenient time.
How will I be notified about the decision on my application?
You will receive a notification regarding the approval or rejection of your application through the contact information you provided during the application process.
What should I do if my application is rejected?
If your application is rejected, you can contact the Dubai Municipality Call Centre at 800900 for further assistance and to understand the reasons for the rejection.
Utilising the services provided by Dubai Municipality enables residents, businesses and government entities to improve waste disposal practices effectively. To request a new waste container or change its location, follow the outlined steps and ensure you have the required documents. Dubai authorities are constantly putting in efforts to introduce initiatives like e-waste management to make Dubai clean and green.
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