Housing arrears assistance is a critical service that supports UAE nationals who have benefited from housing assistance but are facing challenges to meet their instalment payments. The housing arrears assistance scheduling request in Dubai enables beneficiaries to reschedule their outstanding payments. This offers relief and flexibility to managing financial obligations. Here’s everything you need to know about processing housing arrears, including how to request assistance, the necessary documents and important considerations.
Required Documents
To successfully submit a housing arrears assistance request, certain documents are necessary. These documents must be issued by approved authorities with a digital stamp. The two key documents required are:
- Detailed Salary Certificate – A certificate that outlines the beneficiary’s current salary and financial standing.
- Arrears Rescheduling Agreement – An agreement that outlines the terms for rescheduling the arrears.
Housing Arrears Assistance Scheduling Request Procedure
The process for submitting housing arrears scheduling request in Dubai is streamlined and can be completed online. Here’s how you can apply housing arrears assistance scheduling request via MOEI:
- Fill Out the Online Form – Start by visiting the Ministry of Energy and Infrastructure (MOEI) website or smart app and logging in using your UAE Pass or username.
- Attach the Required Documents – Upload the detailed salary certificate and arrears rescheduling agreement.
- Submit the Form – Once you have filled in all necessary details and uploaded the documents. Once you upload the documents, submit the form for review.
After submission, the Ministry will assess the request and notify the applicant via email. It’s important to ensure that all the entered information is accurate to avoid delays. Upon approval, beneficiaries can track their application status and download related reports and receipts through the end-user dashboard.
The service does not carry any fees and the process typically takes 10 working days. After approval, beneficiaries will be notified of the rescheduling decision.
Service Channels
The housing arrears assistance scheduling request in Dubai is accessible through the following channels:
- MOEI Website – Available 24/7.
- MOEI Smart App – Available 24/7.
- Happiness Service Centers – Operating hours vary depending on location.
The service is exclusively available to UAE nationals who have benefited from housing assistance and require flexibility in managing their arrears. The Emirates Development Bank is a key partner in the provision of this service, ensuring that beneficiaries receive the necessary financial assistance. Besides, you can also request a housing assistance loan exception request Dubai in case of the death of the beneficiary.
Terms and Conditions
Beneficiaries must adhere to the following conditions when applying for housing arrears assistance scheduling request in Dubai:
- The total arrears will be calculated based on a financial study conducted by the department. This study takes into account the applicant’s total salary and financial obligations.
- Payments should be made according to the financial structure prepared, ensuring a balanced repayment plan that suits the beneficiary’s financial situation.
Additionally, Sheikh Zayed Housing Programme and Mohammed Bin Rashid Housing Establishment (MBRHE) also provide housing grants in Dubai to help eligible UAE citizens achieve their dream homes.
FAQs
Can the instalment amount be reduced or postponed for housing arrears assistance?
Yes, beneficiaries may apply to postpone or reduce their instalments after their arrears’ rescheduling request is approved.
How are rescheduled instalments paid?
Payments can be made over continuous or non-continuous periods, as long as the loan repayment period is not exceeded.
What documents are required for rescheduling housing arrears assistance?
A detailed salary certificate and, if abroad, a passport stamp is required.
How to calculate the rescheduling period for housing arrears?
Overdue amounts are paid over a period not exceeding the loan repayment timeline and are added to the current monthly instalment.
The housing arrears assistance scheduling request in Dubai serves as a vital support system for UAE nationals struggling with housing instalment payments. With flexible rescheduling options and a simple application process, the MOEI ensures that beneficiaries can manage their financial commitments more effectively and with peace of mind.
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