The UAE continues to rise as a top residential, travel and work destination in the world. From state-of-the-art infrastructure to great investment opportunities, the country has it all. Another aspect putting the UAE high in the ranks is the government’s interest in enhancing public safety – both indoors and outdoors. One of the notable initiatives in this regard is Hassantuk – the smart fire and life safety alarm system.
The smart system is a part of the government’s vision to establish the UAE as one of the safest countries around the globe. We will do a detailed overview of Hassantuk and learn everything there is to know about the smart safety system.
What is Hassantuk
Hassantuk (meaning ‘protect you’ in Arabic) is a smart fire and safety system that enhances property safety in the event of an emergency. Launched in 2018, the system was a result of a partnership between the UAE Ministry of Interior and Etisalat.
Hassantuk smart fire alarm services, when used in any of the UAE property types, detects smoke and heat and transmits real-time data to the Command and Control System for verification. Once the alarm is verified, the information is instantly passed to authorities for immediate action.
Main Elements of Hassantuk System for Homes in the UAE
The system uses Artificial Intelligence (AI) and different sensors that are all connected to a central alarm. Additionally, the system has some main elements which are listed as follows:
ALARM PANEL
It is the primary element of the system. Installed in every home, it connects and collects fire alarms and forwards information to the concerned authorities. Additionally, users have the option to manually activate the alarm through the panel.
Sensors
The system consists of several heat and smoke sensors. These are installed in different rooms of the house as per the Ministry of Interior guidelines. All sensors are connected to the alarm panel and detect smoke and heat. Upon detection, these send the alarm and information to the Command and Control Centre for verification.
Command and Control Centre
The Command and Control Centre receives real-time information for any triggered alarm. They follow the protocols to verify the authenticity of the alarm. All this happens in a maximum time of 120 seconds. In case of a positive alarm, the centre promptly informs the relevant authorities. Moreover, the command centre looks after maintenance alarms and takes immediate action to resolve them.
Portal
Customers can use the portal for registration, service payments, amendments in information and receiving information.
Mobile App
The Hassantuk mobile app allows users to monitor the system. Users can log in to the app and monitor the system from any location.
Hassantuk – Mandated by Law
There are several factors to consider before buying a villa in Dubai, Abu Dhabi or any other Emirate. However, another important aspect to know is the mandatory use of Hassantuk. As per Resolution no 61 of 2020, the Ministry of Interior has made it mandatory for all villas to have Hassantuk. As of 1st January 2024, all completed and under-construction villas in Dubai are mandated to have Hassantuk.
Hassantuk for Homes in the UAE is integrated with Civil Defence. The fully wireless devices ensure 24/7 maintenance. These can greatly help encounter false alarms and take immediate action against the positive ones.
Bukhoor Feature in Hassantuk
Bukhoor is a feature available with Hassantuk. It allows users to temporarily pause the alarms. The feature can be of great help during cooking or for any event generating smoke. Users can easily activate the Bukhoor mode using the ATE panel.
The feature allows users to pause detection for a specific room or all zones in a property. Moreover, Hassantuk users can set a specific period for deactivating the alarm. Even when Bukhoor mode is active, the smart system beeps to indicate excess smoke in the room.
However, the authorities are not informed of this situation and the beep turns off once the smoke level is back to optimal. It is important to note that by pausing the alarm, the user becomes fully responsible for informing the authorities in the event of a mishap.
Hassantuk Cost in UAE
The setup cost for Hassantuk varies with villa features, amenities, number of rooms etc. However, there is an available base plan ideal for three-bed villas. Based on the UAE Fire Code Guidelines, the base plan includes the following:
- 1 fire alarm panel
- 9 wireless smoke detectors
- 1 wireless heat detector
- Installation
- Monitoring
- Maintenance
The price details for the base plan are as follows:
- 24 months – AED 233.10 per month (VAT incl.) + 1000 AED upfront charges
- 12 months – AED 416.85 per month (VAT incl.) + 1000 AED upfront charges
- One-time payment – AED 5,903.10 (VAT incl.)
Moreover, for people receiving social assistance and those with limited income, the federal and local governments provide an option to cover the costs. Go to the Hassantuk website for checking eligibility, payment plans or any further information.
FAQs
Where can I register for Hassatuk?
People can register for the service through the Hassantuk portal for homes or through the selected business centres in the country,
What are the documents required for registration?
To register for Hassantuk, individuals should provide the following documents and information:
- Emirates ID or passport
- Home address
- Emergency contact numbers for people residing in the home
- Contact information (owner info for billing reasons)
- Home details (number, type and size of rooms)
Is Hassantuk mandatory for villas in the UAE?
According to the Resolution no 61 of 2020, it is mandatory for all villas to have Hassantuk. Besides Hassantuk, homeowners can check out the best home security solutions in Dubai, Abu Dhabi and other Emirates to further enhance house safety.
What is the deadline for installing Hassantuk?
On 12TH September 2020, the UAE cabinet made it mandatory for all villas to get Hassantuk. The government gave a grace period of three years to all previous villa owners. Therefore, 10th September 2023 should be considered as the cut-off for getting Hassantuk.
This is everything about the Hassantuk device for homes in the UAE. As the house maintenance checklist helps avoid unwanted expenses, this smart fire and safety system can be a great way to enhance living safety. The initiative also falls in line with the government’s aim to make the UAE one of the safest countries in the world.
People living in apartments can check out the apartment fire safety tips for some effective ways to tackle fire emergencies. Additionally, check out the UAE property buying FAQs to get an overview of the entire process.
If you own a villa or are looking for villas for sale in the UAE, be sure to get Hassantuk to enhance your safety and avoid conflict with the law.
Stay tuned to dubizzle’s property blog for information about government safety initiatives and more.
