- New Permanent Connections
- Temporary Connections
- Additional Services
- Technical Approvals and Inspections
- Meter and Connection Services
- FAQs
Etihad Water and Electricity (EtihadWE), previously known as Federal Electricity and Water Authority (FEWA), is the key utility provider in Ras Al Khaimah. Established in 2020, EtihadWE is responsible for supplying electricity and water to various residential, commercial and industrial areas in the emirate. To maintain high service standards, the authority introduces advanced solutions that align with the UAE’s vision for sustainability and efficient energy use.
EtihadWE, keeping pace with the rapidly evolving technological landscape, has simplified its processes and introduced digital services. This allows customers to manage their utilities conveniently, reducing hassle significantly. Here’s all you need to know about EtihadWE services in Ras Al Khaimah, including the application process for utility connections and service centre locations.
About EtihadWE
EtihadWE is the main supplier of qualitative electricity and water in Ras Al Khaimah. They place a strong emphasis on sustainability and efficiency. This commitment is evident in their management efforts for extensive infrastructure and the introduction of energy initiatives and conservation programs.
Customers can access EtihadWE services through different online portals and service centres. Moreover, the EtihadWE online services in Ras Al Khaimah enhance convenience and accessibility. Now, let’s take a look at EtihadWE services in Ras Al Khaimah and how they cater to the needs of customers.
New Permanent Connections
Electricity and water connections are essential for residential, industrial or specialised projects. These connections are designed to meet the needs of a wide array of consumers.
Electrical Connections
For electrical connections, the charges are based on Kilovolt-amperes (kVA), with rates differing by installation type. Customers are responsible for providing and installing the necessary materials themselves. FEWA electricity services in Ras Al Khaimah are as follows:
Public and Industrial Connections
| kVA Range | Fee (AED) |
| 0 – 200 kVA | 300 |
| 201 – 500 kVA | 600 |
| 501 – 1000 kVA | 900 |
| 1001 – 3000 kVA | 1200 |
| 3001 – 5000 kVA | 1400 |
| 5001 and above | 1600 |
The same pricing applies to industrial projects exceeding 5 megawatts.
Special Geographic Area Connections
For specific locations such as manors, reserves and facilities in special areas (mountains, valleys, sand dunes), charges are based on actual costs. This also covers the meter.
Water Connections
Water connections are also classified based on meter size and type of project, ensuring the customer gets access to the right service for their needs. EtihadWE provides customised solutions for residential, government-built properties or major investment projects.
Houses for UAE Citizens
| Meter Type | Fee (AED) |
| 15 mm | 2,500 |
| 25 mm | 3,000 |
| 50 mm | 10,000 |
| 80 mm & above | 20,000 |
Government and Non-Government Housing Projects
For houses built by government or non-government authorities or situated in special geographic locations, customers may opt to:
- Pay the actual cost.
- Establish the network up to the connection point and pay the connection fees according to the meter size.
Public and Other Connections
FEWA services in Ras Al Khaimah also include the following:
- Public connections: AED 8,000 per main connection point plus meter fees.
- Farms & resthouses: AED 30,000 per main connection point plus meter fees.
- Investment projects with more than 500 cubic meters per day: Actual cost or Customer installs the network up to the connection point, paying meter fees.
Temporary Connections (Electrical and Water)
Temporary connections for both electrical and water services are offered to cater to the short-term needs of customers. These connections are flexible and have a pricing structure based on usage, duration and the type of service required.
Temporary Electrical Connections
For short-term needs like festivals, weddings or social celebrations, temporary connections are charged based on how much you use the resource:
- AED 300 per 50 kVA per week
- Full week charged for partial usage
- Event spaces: Free of charge
Temporary Water Connections
Temporary water connections for events are typically charged on the basis of the customer’s requirement and the duration of the event.
Additional Services
EtihadWE also provides additional services to accommodate the evolving needs of customers. Some additional services are as follows:
Increasing Load/Water Capacity
- Electrical Load Increase: New connection charges as per category.
- Water Delivery Capacity Increase: New connection charges as per category.
Transfer of Equipment
- AED 300 per meter/request along with the actual costs for both electrical and water equipment transfers.
Technical Approvals and Inspections
Before installing electricity or water connections, customers must obtain technical approvals and pass essential inspections. Below are the applicable fees for these services.
Electrical and Water Drawings Approval
| Type | Fee (AED) |
| One-story building | 100 |
| Multi-story/commercial complex | 400 |
Land Clearance Certificate
- The land clearance certificate is issued free of cost for both electrical and water connections.
Examinations & Re-examinations
- Electrical: AED 500 per examination after the first two, which are free of charge.
- Water: AED 500 per examination after the first two, which are free of charge (paid by the contractor).
Meter and Connection Services
EtihadWE consumers can get access to a wide range of meter-related services such as:
- Meter Testing: AED 500 (Applicable if the meter is intact for both electrical and water services).
- Missing Meter Replacement: The customer bears the cost of the meter. A meter replacement request in Ras Al Khaimah can be submitted via UAE Pass.
- Water Tanks: Charges based on consumer category.
- Permanent Disconnection: AED 100 per meter for both electrical and water disconnections.
FAQs
Who is the CEO of Etihad Water and Electricity?
The CEO of EtihadWE is Yousif Al Ali.
What services does EtihadWE provide?
EtihadWE offers electricity and water connections, meter services, load increases and disconnections for residential, commercial and industrial customers.
How does EtihadWE support sustainability?
EtihadWE minimises resource waste and integrates innovative technologies to maintain environmental and economic sustainability.
EtihadWE’s extensive range of electricity and water connection services ensures seamless access to basic utilities for residential, commercial, industrial and temporary needs. Furthermore, EtihadWE offers clear pricing and reliable service to meet your requirements like new permanent connection, temporary setup, increased capacity or technical approvals.
If you are considering moving to Ras Al Khaimah, securing your utilities is just one step in the process. For a smoother transition, explore these properties for rent in Ras Al Khaimah. If you are looking to invest, explore these properties for sale in Ras Al Khaimah.
Keep reading UAE’s top property blog to know more about EtihadWE services in RAK.
Image Credits: EtihadWE Official Website
