All About Dispute Case (for Amicable Settlement) in Dubai
- Dispute Case Amicable Settlement Overview
- Document Requirements for Service
- Key Terms of Service
- Service Fee Breakdown and Details
- Process for Filing a Dispute Resolution Case
- FAQs
Dubai rental market is based on streamlined legalities, managed by seamless processes. It is where the interest of every stakeholder is protected and taken care of. From small disagreements to filing a dispute, authorities have a transparent system for every related matter. For instance, a dispute case for amicable settlement in Dubai is a crucial process to reach an agreement in a confidential setting. Let’s learn more about this noteworthy service by DLD, benefiting both tenants and landlords.
Dispute Case (for Amicable Settlement) in Dubai with DLD: Key Things to Know

Renting a property in Dubai is based on a streamlined process. Similarly, for a harmonious tenant and landlord relationship, DLD has different services including the one that allows to file a dispute case for amicable settlement. Focusing on resolving tenancy conflicts outside of formal litigation, the service offers a structured legal framework to ensure that tenant and landlord rights in Dubai are upheld.
Through this process, the disputants can reach a mutually satisfactory settlement. It is documented in an agreement signed by all parties and the conciliator. After which, the documented settlement is approved by a supervising judge. Furthermore, this agreement holds the authority of an enforceable legal instrument at the Rental Disputes Settlement Centre.
Documents required for Dispute Case (For Amicable Settlement) in Dubai
Gathering necessary documents is one of the key steps to apply for a dispute case (for amicable settlement) in Dubai
Tenancy Contract
- A copy of the most recent tenancy contract registered with Ejari and translated.
Applicant Identification
- For individuals: A copy of the UAE ID.
- For business entities (companies or establishments):
- A copy of the UAE ID of the company manager (as listed in the trade license).
- The latest copy of the trade license.
Management Contract
- A valid management contract.
Bank Details
- A letter from the bank or an account statement indicating the plaintiff’s IBAN number.
Legal Notice
- A copy of the legal notice.
- A statement of the declaration representative or registered mail result confirming the summons of the legal notice (required for evacuation applications).
A few additional requirements for the process for applying a dispute case (for amicable settlement) in Dubai.
Power of Attorney
- A notarised copy of the power of attorney for the legal representative.
- A copy of the UAE ID of the legal attorney.
For law firm
- A copy of the office license.
- A copy of the lawyer’s UAE ID.
- Authorisation issued by the lawyer’s office (if applicable).
Heir Documentation
- A copy of the heirs’ decree of distribution if the lessor is deceased.
Contract Renewal
- A copy of the offer and deposit receipt for contract renewal applications (if applicable).
Supporting Documents
Any relevant documents such as:
- Correspondence or notifications.
- Violations.
- Electricity and water consumption bills.
- Copies of cheques
- Letters or other supporting evidence.
Dispute Case (For Amicable Settlement) in Dubai with DLD: Service Terms
All the submitted documents must have Arabic as the medium of language or be legally translated. The files need to be digitally uploaded to the Rental Disputes Centre portal and sorted according to the system’s designated categories. Also, note that hard-copy documents will not be accepted.
Service Fees for Dispute Case (For Amicable Settlement) in Dubai
Here’s the breakdown of the service fee for a Dispute Case (For Amicable Settlement) in Dubai with DLD.
Evacuation, Lease Renewal, Rental, Termination or Demolition Cases
- 3.5% of the annual rental value (or prorated if the rent is less or more than a year).
- Minimum fee: AED 500.
- Maximum fee: AED 20,000.
Financial Claim Applications
- 3.5% of the financial claim value.
- Minimum fee: AED 500.
- Maximum fee: AED 15,000.
Additional Fees
- AED 25 for the power of attorney registration.
- AED 100 for advertisement.
- AED 10 for knowledge fees.
- AED 10 for innovation fees.
Service Partner Fees (for applications submitted through Real Estate Services Trustee Centers)
- AED 130 + applicable value-added tax (VAT).
Refund Policy
If reconciliation is completed and a settlement is reached, half of the basic claim fee will be refunded.
Payment Method
- Cash
- Credit card
- Noqodi Wallet
Steps for Filing a Dispute Case Amicable Solution Application with DLD

Whether it is the process to appeal a real estate dispute in Dubai or apply for the amicable resolution of a dispute case, DLD has everything streamlined. The steps for filing the dispute case amicable resolution for landlords and tenants are detailed as follows.
Via Real Estate Services Trustee
- Visit ‘Real Estate Services Trustee Centre’.
- Submit the required documents to an employee for verification.
- An employee will enter the transaction details into the system, followed by auditing and approval.
- Pay the fees and receive a payment receipt.
- Attend the conciliation session via the remote litigation system.
- Sign and receive the agreement or assignment through the website.
Via the DLD or RDC Website
- Sign up and create an account on the aforementioned websites (for first-time users).
- Log into the system and select the desired service (for existing users).
- Upload the required documents.
- Pay the service fees online (e-payment).
- Attend the conciliation session via the remote litigation system.
- Sign and receive the agreement or assignment through the website.
FAQs
What is an amicable dispute?
An amicable dispute is a conflict resolved through mutual agreement between parties, avoiding litigation. It focuses on reaching a settlement that satisfies all involved within a legal framework.
How much time does it take for the application of a dispute case for an amicable settlement to be processed?
The application process for a dispute case aimed at amicable settlement takes:
- 10 minutes for registration completion.
- 7 business days for service completion.
Who can file a dispute case aimed at an amicable settlement in Dubai?
According to the DLD website, citizens, residents and visitors can apply for the amicable settlement of a rental dispute case.
This was everything to know about the amicable settlement of a dispute case through a DLD service. Renters and tenants must include all such technicalities in the tenancy contract checklist to ensure a seamless experience.
Meanwhile, if you are new to the emirate and looking for a suitable rental home, then there are plenty of units to pick from. Browse these properties for rent in Dubai and pick an abode best suited to your requirements.
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