Residents of Dubai enjoy not just a comfortable lifestyle, but also a safer life. The safety of all the citizens, and visitors, is ensured by the authorities. Dubai Police, Dubai Fire Department and Dubai Ambulance Service work collectively to respond to any unforeseen emergency situation right away. The ambulance service alone is responsible for saving numerous lives on a daily basis.
This guide covers everything you need to know about the Dubai ambulance service, service charges and how and when to call for an ambulance.
Dubai Ambulance Service – An Overview
Dubai ambulance service is regulated by the Dubai Corporation of Ambulance Services (DCAS). The ambulances are fully equipped with all sorts of amenities, required to facilitate patients on the go. Everything from first aid equipment and blood sugar monitoring devices to artificial respirators, defibrillators, cardiac resuscitation devices and other important emergency equipment are outfitted in the Dubai ambulances.
Dubai Corporation for Ambulance Services (DCAS) has more than 175 ambulances in its fleet. In 2017, the Dubai ambulances were touted as the ‘world’s fastest ambulances’, owing to five modified Mustang sports cars that were added to the Dubai ambulance fleet. In 2019, fast sports cars like C7 Corvette Grand Sport, Nissan GT-R and Range Rovers were added to the fleet.
Dubai Ambulance Colours Explained
General Dubai Ambulance service vans are blue in colour. However, Dubai Corporation for Ambulance Services painted ambulance vans with different colours to notify others on the road about the patient’s condition.
If you see a red Dubai ambulance service van it means the patient on board is critical. Whereas, pink coloured ambulances are used to transport pregnant women and children in need of emergency care. Moreover, the dark green ambulances are for heavyweight persons who are 400kg and above, while the light green vans are for people with special needs.
How To Get in Touch With The Dubai Ambulance Service
Simply dial 998 for the Dubai ambulance service. If you want ambulance and police assistance dial 999. Dispatchers at the Dubai ambulance service are fluent in English. You don’t have to worry if you are not fluent in Arabic.
When you call them, you will have to give them these details:
- Your full name
- Location of the emergency
- Your contact details
- Type of medical emergency (fall, medical symptoms, burn, an accident or any other medical emergency)
Dubai Ambulance Service Charges
Health insurance is mandatory in Dubai that is why a majority of individuals have insurance coverage for the Dubai ambulance service when needed. People are advised to carry their insurance cards with them all the time so that they can be used in emergencies. Usually, the employer provides medical insurance to their employees, but if that is not the case, individuals can get medical coverage from various medical insurance companies in the city. These insurances cover a certain percentage of your medical expenses.
This is the complete list of Dubai ambulance fees.
- Basic Dubai ambulance service fee: AED 600
- Basic Dubai ambulance service with transfer to nearest hospital fee: AED 800
- Level one ambulatory service fee: AED 1000
- Level two ambulatory service fee: AED 1200
Besides, the DCAS is supposed to provide ambulance services to non-health-insured individuals free of cost. This means the government will pay the above-mentioned fee.
When to Call for Dubai Ambulance Service
Before calling the Dubai ambulance service make sure if your disease or medical condition actually needs an ambulance or not. This will save you from potential costs and the emergency vehicle will be better utilized somewhere else by a patient in critical condition. Call a taxi to take you to the nearest hospital in case of minor injuries or ailments.
Here’s a list of situations when you should call for Dubai ambulance service right away:
- If there is a life-threatening condition
- If the condition can worsen and eventually become life-threatening
- If there is an urgent need for paramedics and medical technicians
- If the traffic condition and distance cause a delay in reaching the hospital in a regular car
You should also keep an eye on medical emergency warning signs including but not limited to:
- Severe vomiting
- Fainting and blackouts
- Chest pain
- Upper abdominal pain
- Excessive bleeding that wouldn’t stop
- Intense breathing issues
That is all about the Dubai ambulance service. If you or anyone else faces these symptoms, it’s best to call the Dubai ambulance service at 998. Here is a complete guide on how to report an accident in Dubai.
Please also go through the details on how to respond to common type of driving emergencies.
Please note, that there are fines for not making way for emergency vehicles.
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